Senior Manager, Safety and Security
GiveDirectly (GD) provides cash grants directly to people living in extreme poverty. GD has raised over $800M since launching in 2011, delivered cash to more than 1.2 million recipients, and launched offices in 11 countries. We’re continuing expansion across the Global South. Over the past decade, GD has also supported large-scale, experimental research, expanding the evidence that cash has a positive short and long-term impact on recipients. As a result, GD has been celebrated as one of the most innovative non-profit companies by Fast Company, while the growing cash transfer movement (and GD’s leading role within it) has been featured in the New York Times Magazine, This American Life, Foreign Affairs, and The Economist.
Across our global offices, our culture is candid, analytical, non-hierarchical, and agile. We work alongside 750+ individuals who come from 21 different countries and speak 69 different languages. Team members at GiveDirectly attest that diversity, equity, and inclusion are not just buzzwords, but a fundamental part of our culture and values. We actively seek to recruit individuals from the communities we serve, and use DEI as a lens in our hiring practices, programs, and initiatives. Our goal is to maintain a workplace where everyone can bring their authentic selves to work, and feel valued and respected for who they are. We continue to grapple with balancing inclusivity of all cultures and experiences while maintaining cohesion in our values. While there is much that we are still learning, we take care of one another, have fun, as well as provide flexible working hours wherever possible.
We are proud to be an equal opportunity employer, and we do not discriminate on the basis of race, color, religion, gender, sexual orientation, national origin, age, disability, or any other status protected by law.
Location: This role is fully remote but must overlap with the East Africa timezone by at least 6 hours.
About this role
Our team, with an incredible dedication to being Recipients First, encounters a variety of challenges as they work to reach Recipients each day. We operate in 12 different countries in both development and humanitarian contexts, each with unique risks and complexities. In this role, you will ensure we’re upholding our Team Next value by crafting the nuanced policies, processes, and protocols that will keep our team safe. You’ll own training on and auditing of compliance with those safety and security measures. You’ll sit within the Global People team, and work with stakeholders from across the organization, including local safety and security officers, program operations leadership, and global leadership to assess the risks to our staff safety and security, propose the appropriate mitigation measures, policies and procedures and implement those measures. You’ll also be “on call” to lead incident and crisis response as needed.
Reports to: VP, People
Level: Senior Manager
What you’ll do:
- Work with senior leadership to identify and define our risk appetite, and develop a safety and security risk management framework to aid in quick assessment and mitigation in new contexts
- Develop and continuously improve policies and processes intended to keep our team safe, including crisis management plans, incident review processes, evacuation plans
- Regularly visit GD country offices to review and improve country security protocols, quality assure implementation, and provide technical oversight of local safety and security advisors
- Provide capacity building to in-country security managers and Country Directors- serve as thought partner and advisor
- Ensure all team members are properly trained for the potential risks they may encounter and feed into the global HR team ideas and suggestions that could help us improve in this
- Ensure we have the proper equipment and logistics required - including communications devices, personal protective gear, etc.
- Regularly audit adherence to safety and security policies, and develop accountability structures and escalation protocols for non-compliance
- Lead crisis/incident management teams with Country Directors, and support local security advisors to lead, and manage our reporting and response protocols.
What you’ll bring:
- Alignment with GiveDirectly Values and active demonstration of our core competencies: emotional intelligence, problem solving, project management, follow-through, and fostering inclusivity. We welcome and strongly encourage applications from candidates who have personal or professional experience in the low-income and/or historically marginalized communities that we serve.
- Exceptional critical thinking, operations, and project management skills
- Strong emotional intelligence and communication skills - ability to influence and motivate and work across multiple cultures and levels
- Skilled at building, coaching and mentoring teams and individuals
- Experience living and working in high-risk areas (i.e. conflict zones), with experience in multiple geographies/contexts, ideally within MENA and/or sub-saharan africa.
- Willingness to travel - we expect this role to be traveling at least 30% of the time, and especially to spend time in our more conflict-prone regions and country offices.
- Strong Preference: Experience working with INGOs in conflict zones, understands the nuance of managing security in high-risk areas alongside humanitarian operations, and understands the importance and complexities of working with communities.
- Language Requirement: Professional fluency in French and English
At GiveDirectly, we strive to pay our employees generously and equitably. We use an accredited third party salary aggregator to ensure that staff’s total compensation package (base compensation + bonus) falls within the 75th percentile of similar roles, at similar organizations. We also have a no negotiation policy to ensure we are paying staff equitably across roles.
The Kenya base salary for this role is $75,000 USD.
This role is fully remote, so if you are not based in Kenya, we will share an estimated salary benchmark for the country you are based in during the hiring process.
Read more about our ongoing diversity, equity, and inclusion efforts here and about our decision to move our central support teams to remote first here.
About the hiring process
Format: The hiring process follows the same general outline for all open roles:
First interview (30 mins)
Take home skills assignment (~2 hours)
Second interview (1 hour)*
Third interview (1 hour)*
Final interview (1 hour)
Reference checks (30 mins each)
*For some roles, second & third interviews are combined into a panel interview. If there are adjustments or variations on this process, those changes will be communicated during the first interview.
Venue: We conduct interviews over Google Meet with camera on (unless communicated otherwise).
Accessibility: Closed captioning is available during all Google Meet interviews, and interviewers will also post interview questions in the chat box throughout the call. If you need assistance accessing either of these features, please let your interviewer know at the start of your interview!
**GD is committed to observing all local, national and international laws that protect children, vulnerable adults, and basic human rights of all. GD is committed to a policy of “zero tolerance for sexual exploitation, abuse, and harassment (SEAH)” and expects anyone who works for GD to uphold the protection and safeguarding of our recipients as a priority.**
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