• Lead the planning and implementation to meet internal and external delivery deadlines.
• Provide case-related client support.
• Drafts documents, including, but not limited to affidavits, declarations.
• Constantly monitor and report on progress; resolve or escalate issues and solve problems throughout project life cycle.
• Monitor key project deliverables up to and including final product to ensure traceability of requirements, high quality and client acceptance. Ensure all is complete, current, and stored appropriately.
• Track and monitor team productivity; recommend enhancements for processes.
• Coach, mentor, and train project team members.
• Manage project billing responsibilities as assigned.
• Collaborate with other departments and operations on project requirements.
• Build expert knowledge in our industry and conveys knowledge to others.

SKILLS AND ABILITIES:

• Superb organizational skills; demonstrated ability to execute multiple projects on time and on budget effectively.
• Able to understand our service offerings, technical preferences, and technical direction and to comply with standard policies and procedures.
• Excellent oral and written communication skills.
• Strong analytical skills with attention to detail. Solid problem-solving and strategic thinking skills
• Microsoft Office Products, including Word, Access, and Excel proficiency.
• Prefer:
  • Previous experience in class action settlement administration.
  • 2-3 years hands-on project management experience, leading and managing complex projects.
  • Bachelor’s degree or equivalent work experience in a related field.