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Program Associate, Send Silence Packing®

Active Minds

Active Minds

Posted on Thursday, April 25, 2024

Job Description

Status: Full-Time
FLSA: Exempt
Location: Washington D.C. (Hybrid)


Active Minds is seeking two highly organized individuals with experience in event planning, an eye for detail, and a passion for travel. Active Minds’ Send Silence Packing® program and exhibit catalyzes conversations that contribute to a community’s overall positive climate for mental health through storytelling. The Associates and the Send Silence Packing® team will support the execution of numerous tour stops and programs throughout the year to support youth mobilization for mental health, and ensure a professional and superior client experience. This position reports to Active Minds’ Events Manager.


Active Minds is the nation’s leading nonprofit organization mobilizing youth and young adults to change the culture around mental health. Through our presence in more than 1,000 high schools, colleges, and communities, and with a wide-reaching public audience, Active Minds is creating communities of support and saving lives. Founded in 2003 by Alison Malmon after the tragic suicide of her brother, Brian, Active Minds is dedicated to supporting a new generation in ending the silence, helping to make mental health as highly valued as physical health. We approach our work with a racial equity lens and are committed to the continued process of being and becoming a more antiracist and inclusive organization. Through our many programs, we are changing social norms and behaviors related to mental health across the country.


  • Host and Client Management: Ensure effective communication and detailed logistics management with contracted hosts for Exhibit Stops. With the support of the Send Silence Packing® team, Associates will confirm all day-of event support for each tour stop and manage and schedule pre- and post-event technical assistance such as client calls, site visits, pre-event materials, training, post-event follow-up, and close-out procedures with event hosts to ensure a successful event
  • Tour and Equipment Management: Produce, secure, and ensure the highest level of aesthetic quality of all needed equipment, resources, and educational materials for on-site displays and digital marketing. Program Associates will track inventory, catalog and tag bookbags and items, and maintain the quality of program equipment and materials ensuring the best possible appearance and exhibit experience.
  • Tour Facilitation: The team of Program Associates will share the responsibility of traveling and driving a branded box truck to each site location throughout the year, typically during the fall and spring school semesters. The Program Associates will be responsible for engaging in discussion with and offering resources to event participants and passersby at each location and be responsible for set-up, onsite coordination, and tear-down with support from onsite volunteers for each event stop.
  • Volunteer management: With support from the Event Manager, educate and conduct virtual training with volunteers on the Send Silence Packing® program and goals. Effectively manage 15-25 on-site volunteers to help with set-up, tear-down, and staff the event throughout the day.
  • Produce Social Media Content: Contribute to the online presence of the program by providing images for social media, story collection and promotion onsite at events, and written content on the Active Minds blog in collaboration with the Active Minds Communications team.
  • Story Collection and Management: Manage and collect new digital and written stories for backpacks, onsite Behind the Backpacks activation, and online usage utilizing the Salesforce Inventory System
  • Programmatic Evaluation and Improvement: In partnership with the Event Manager and Send Silence Packing® Team, ensure various programs’ effectiveness, host/chapter satisfaction, and overall programmatic success. Participate in efforts to improve program implementation.
  • Administration: Maintain and track organized records of event details, communication, and status in the organization-wide CRM system, Salesforce, and participate in cross-department committees and initiatives.
  • Additional Functions: Consistently communicate and attend weekly virtual check-ins with the Event Manager and submit reports after every event, report incidents, etc, while maintaining a strong connection with the Send Silence Packing® Team while off and on the road to ensure program integrity and team morale. Act as an ambassador of Active Minds while on the road, including interviews with on-site local media outlets, and engaging with donors, partners, and Active Minds national staff adhering to the utmost standards of professionalism. Help ensure the successful execution of grant deliverables and other special projects related to Send Silence Packing®. Support other programs and teams and represent Active Minds at conferences, meetings, trainings, and other events as needed.



This is a traveling role. During the Fall (August-November) and Spring (March-May) this role will be traveling full-time on the road. There will also be additional traveling needs for events in the summertime. During the off tour periods, this is a Hybrid Role (2 Days In Office, 3 Days Remote), based in Washington, D.C.


Active Minds is a place where every employee matters. We value diverse perspectives, radical authenticity, and a community-driven approach. We dream big, offering flexibility to staff while we work to achieve our mission. As such, we are proud to offer competitive salaries and benefits and an environment that is friendly to remote working and life/work balance.

Active Minds is an equal opportunity employer that works to advance racial equity and social justice in an increasingly multicultural and globally connected world. We value diverse experiences, including with regard to educational background, intersectional identities, and lived experiences. We make a particular effort to recruit people of color, LGBTQ individuals, people with disabilities, and people with other marginalized identities. Active Minds encourages all to apply for our open positions as we depend on a diverse staff to carry out our mission.


This position offers a salary range of $50,000-$55,000 along with robust benefits. The starting pay for this position is equal to others at the same level throughout the organization. Candidates whose experience meets both the minimum and preferred qualifications may be considered for a starting salary that exceeds the current amount. The role sits within Active Minds Level 1 salary band, and as such, has the potential to grow to $65K over time. FLSA Status: Exempt.

Active Minds has a competitive benefits package that includes Health, Vision and Dental Insurance, Paid Vacation and Sick Leave, Paid Holidays, Company Wide Mental Health Days, 401(k) Matching, HSA and FSA Options, Life Insurance, Short Term and Long Term Disability, Fully Paid Parental Leave, Wellness Reimbursement Program, and Professional Development Stipends.

Active Minds recruits, hires, trains, compensates, and promotes our staff regardless of race, religion, color, national origin, sex, gender, sexual orientation, disability, age, veteran status, and other protected status as required by applicable law.

How to Apply

Please submit a resume and cover through this application form.


  • Active Minds will never ask an applicant to send – and Active Minds will never send an applicant – a check or any payment or item of value (such as a gift card) in connection with the interview process or job onboarding process.
  • Active Minds will never ask for personal information about an applicant (such as their Social Security number or banking information) until the job onboarding process;
  • Active Minds will never extend a job offer without first conducting multiple rounds of video interviews. The Active Minds interview/hiring process will always include at least 3 virtual interviews.
  • All legitimate Active Minds job offers are extended verbally by the HR/People & Culture Team.
  • If you are expecting an email from Active Minds, please always verify that the sending domain in the email is activeminds.org and NOT any variation of it.
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