About Community Solutions

Community Solutions is a non-profit organization that works to achieve a lasting end to homelessness that leaves no one behind. Community Solutions is a “field catalyst” working to align and mobilize actors, locally and nationally who impact homelessness toward the shared goal of making homelessness rare and brief, everywhere. The organization directly supports more than 140 communities in the US in implementing accountable, community wide efforts that drive measurable reductions in homelessness. This solutions-focused approach involves rigorous collaboration of public and private efforts, comprehensive, real-time information on those experiencing homelessness and increased access to housing. By December 31, 2026 Community Solutions’ network aims to reach a tipping point where homelessness is widely perceived to be solvable and public opinion has measurably shifted to support solutions; reductions in homelessness have been achieved in a diverse and growing array of communities, and solutions focused policies increasingly drive federal, state and local responses.

Position Overview

The Principal of Strategy & Impact is responsible for:

1. Advancing progress in implementing and continuously refining the organization’s strategy for achieving its tipping point aim by providing each of Community Solutions’ core teams (Built for Zero; Large Cities Housing Fund; Campaign and Communications; and Finance, Strategic Partnerships, and Operations) with real time operational and strategic guidance. Accomplish this by maintaining visibility of progress of strategic work being performed across Community Solutions and leading intra-organization coordination to achieve priorities and assure effective communication, efficiency, and equitable outcomes.
2. Providing comprehensive, strategic support to the President & CEO, enabling her to succeed in fulfilling her commitments to Community Solutions’ partners, funders, and the Board of Directors.

Key Responsibilities

1. Advance progress in implementing and continuously refining the organization’s strategy for achieving its tipping point aim by providing each of Community Solutions’ core teams (Built for Zero; Large Cities Housing Fund; Campaign and Communications; and Finance, Strategic Partnerships, and Operations) with operational and strategic guidance. Accomplish this by maintaining visibility of progress of strategic work being performed across Community Solutions and leading intra-organization coordination to promote efficiency and clarity.
2. Prepare and facilitate monthly “all hands” meetings to review overall progress, identify areas for intervention and track follow up.

• Facilitate frequent pace-based case conferences to drive accountability for comprehensively and cohesively supporting priority communities in realizing reductions in homelessness.
• Work collaboratively across the organization to establish and effectively track monthly operational goals and performance metrics, aggregate to identify successes, challenges, and opportunities across the organization.
• Maintain a comprehensive understanding and a strong execution of strategy at all levels of the organization from day-to-day projects to any activity that contributes to or threatens achievement of the organization’s 2026 tipping point aim.
• Monitor the impact of the organization’s strategy in real time and increase the organization’s capacity for rapid absorption and response to meaningful feedback.
• Assess opportunities for acceleration, synergy, and course correction in priority communities by working collaboratively with teams across the organization to gauge organizational capacity, alignment risk, and opportunity for increased impact in achieving tipping point aim.
• Monitor in monthly all-hands meetings the progress of high-priority projects such as communications or encampment initiatives, or commitments involving multiple parties, such as lease up challenges with housing fund properties, ensuring alignment, communication, equitable outcomes and leveraging of resources.
• Maintain awareness and implement solutions aimed at improving internal communication and collaboration towards organizational goals.
• Build relationships with all staff members and foster effective responsiveness on critical matters.
• Support brainstorming, troubleshooting, and revamping of projects and programs as needed in collaboration with staff to ensure the organizational goals are achieved.

• Ensure effective change management practices are followed and aligned with Community Solution’s culture.
• Serve as a multi-directional liaison between the President and the members of the Executive Team to support communication flow, identify and resolve bottlenecks, and support the resolution of questions and concerns on priority communities and integration of key lanes of strategy so that work and achievement of outcomes can be advanced.

1. Provide comprehensive, strategic support to the President, enabling her to succeed in fulfilling her commitments to Community Solutions’ partners, funders, and the Board of Directors.

• Help drive internal and external understanding of the President’s vision and priorities.
• Maintain an enterprise-wide view of Community Solutions by drawing connections across the organization’s core teams and maximizing opportunities for integration.
• Support the Chief of Staff to prepare for, facilitate, and follow up from “critical path” meetings (e.g., of the executive team or with partners, funders, government officials, etc.).
• Proactively elevate and surface issues that could impact the successful execution of the organization’s commitments.
• Support the Chief of Staff in ensuring Board of Director members are engaged and informed, as well as ensuring successful quarterly meetings.
• Enable multi-directional information flow throughout the organization, particularly to and from the President, so that teams can collaborate and execute with confidence.
• Collaborate with the Chief of Staff to ensure the President's time is allocated to highest and best use meetings; that the President has information needed for all meetings; and ensure next steps are advanced.
• Represent the perspectives and interests of Community Solutions on behalf of the President in internal and external meetings and other forums as needed.

Supervisory Responsibilities

The Principal of Strategy & Impact reports to the President and will be responsible for directing consultants and vendors on an as-needed basis.

Education and Experience

• Bachelor's degree, Master's degree in relevant field preferred (Public Affairs, Public Policy, Communication, Nonprofit Management, etc.)
• Minimum of 7 years of related professional experience in project management, nonprofit leadership, organizational strategy, etc.;
• Verifiable project implementation expertise, with experience influencing internal initiatives for which you have only indirect control;
• Exceptional facilitation skills

• Experience with governance boards and managing external stakeholders;
• Experience leading teams;
• Exceptional written and verbal communication skills;
• Interpersonal savvy and organizational agility; ability to influence up, down, and across;
• Ability to effectively manage multiple projects, deadlines, and information streams;
• Enjoys fast-paced work environment and collaborating with a range of staff and partners;
• Highly adaptable and comfortable with ambiguity in the workplace.
• Conversant with Generative AI.

Software/Apps Used

• Google Business Apps
• Microsoft Office Apps
• Zoom
• Salesforce
• Adobe
• Slack
• Asana

Salary Range

CS offers competitive salaries and benefits packages for every position. The salary range for this position is between $178,754-$188,873. The actual salary is commensurate with the candidate's experience.

Work Environment

This position is fully remote and can be located anywhere in the continental United States. Community Solutions has office space in New York City, but the position provides for the flexibility to work from a remote location without the standard support available at an office if such an arrangement meets the needs of Community Solutions.

Diversity and Inclusion

We strive for inclusivity and diversity by attracting extraordinary people from diverse backgrounds and lived experiences. We seek to employ an all-star team of people who vary by their race and ethnicity, gender identity, sexual orientation, nationality, age, culture, religion, veteran status, physical and mental abilities. We promote equal opportunity in the recruitment, selection, training, compensation, promotion, and benefits of all employees. Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.