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Systems Administrator

Democratic National Committee

Democratic National Committee

Software Engineering, IT
Wilmington, DE, USA
Posted on Wednesday, January 31, 2024
The Democratic National Committee (DNC) Tech Team is hiring a Systems Administrator to provide support to our DNC, Coordinated campaign, and State Party staff! We are looking for someone who can ensure that the Democratic National Committee runs smoothly from a technical perspective, and ensures our staff can fight to win elections in every zip code. The ideal candidate will be Tier 3 support for the Coordinated Campaign and support the Coordinated IT Director and DNC IT Director in providing optimal support to DNC and State Party employees.

Responsibilities:

  • Support our staff across the country to solve their most pressing technical needs
  • Manage long-term projects from start to finish, ensuring we execute efficiently. Communicate effectively with clients from both technical and non-technical backgrounds
  • Installation, configuration, support, and maintenance on networking equipment such as switches and routers.
  • Facilitate, create and manage system permissions and user accounts
  • Must have the ability to evaluate IT infrastructure and application solutions and make recommendations in support of our userbase
  • Increase the IT department’s workload efficiency through automation and simplification of IT infrastructure and ticket remediation
  • While performing the duties of this job, the employee may also frequently be required to communicate using the telephone, email, and in person with stakeholders
  • Other duties as assigned to support the department and the DNC's mission.

Qualifications:

  • 2+ Years of Experience
  • Dedication to customer service with strong interpersonal skills;
  • Prior experience in Systems or Network Administration
  • Strong knowledge of networking such as TCP/IP, routing and switching;
  • Experience with both computer and mobile device enterprise management systems such as Google Workspace and JAMF;
  • Knowledge of Zendesk ticketing system
  • Knowledge of macOS, iOS, and ChromeOS
Travel: The Systems Administrator position will require travel, which could be up to 10% of the time.
Salary: The starting salary for the Systems Administrator position is $90,000, on an annualized basis, commensurate with experience and qualifications. This is a full-time position that may require work on weekends, and has an end date of November 15, 2024. This is an exempt position. This position is in the bargaining unit represented by SEIU Local-500.
Benefits:
The DNC offers a generous benefit package, including:
- More than 30 days of paid time off, including Federal holidays, open leave, and personal days;
- Health and dental insurance for employee and dependents;
- 90% paid by the DNC, 10% paid by employee;
- Supplementary vision plans available to employees for purchase;
- Up to a 5% employer match DNC 401(k) plan;
- Employee Assistance Program (EAP) available to DNC employees and their dependents at no cost to staff;
- Pre-tax Flexible spending account benefits available to employees and dependents.