IT Help Desk Technician (comp listed)
The Democratic National Committee’s Tech team is hiring an IT Help Desk Technician to join our on-site support staff! Someone who can ensure that the Democratic National Committee runs smoothly from a technical perspective, and makes sure our staff can fight to win elections in every zip code. If you have a passion to change the world, you’ll find a remarkably rewarding job, and people that you couldn't be happier to work with.
WHO WE ARE
The Tech team is a small, diverse team that provides the technology used by candidates and organizers in all 50 states and all 3,413 counties across the United States to analyze data, organize campaigns, raise money, and get out the vote on election day.
But there’s more to do. So we’re hiring product managers, engineers, researchers, designers, security experts, IT professionals, and data scientists who can use user-centered design and rapid iteration to develop a rich technology ecosystem for progressives—building tools ourselves as well as partnering with other companies and organizations.
DO YOU WANT TO...
++ Secure the future of our country? Right now a lot is at stake in our country and our team has a huge opportunity to make a real difference. ++ Work with amazing people? We’re building a diverse, distributed team, hiring the best people we can wherever they are—alumni from past Presidential campaigns working out of DC and New York, experienced product developers from the SF Bay Area, and more. ++ Never stop learning? There are people who know about politics and people who know about technology and a few who have figured out some things about how to combine the two, but we are blazing a lot of new trails and you should be comfortable exploring and learning from everyone you can.
++ Support our staff across the country to solve their most pressing technical needs. We favor progressive, cutting-edge technologies such as Okta, GSuite, Chromebooks, JAMF, and rely on automation, scripting and security keys to keep our staff safe and productive! ++ Updating and curating documentation to ensure our policies, workflows and technical information are kept up to date. ++ Manage long-term projects from start to finish, ensuring we don't get caught up in the day to day tasks. ++ Communicate effectively with clients from both technical and non-technical backgrounds. ++ Provide leadership and support for events, such as All-Staff meetings, press conferences, and more.
We’re definitely looking for someone with Help Desk technical know-how but don’t require previous experience in politics. If you are coming from industry, however, be aware that some things are different in the world of politics. You might legit help save the world.
The DNC offers a generous benefit package, including: ++ More than 30 days of paid time off, including Federal holidays, vacation, and personal days; ++ Health and dental insurance for employee and dependents; ++ 90% paid by the DNC, 10% paid by employee; ++ Supplementary vision plans available to employees for purchase; ++ Up to a 4% employer match DNC 401(k) plan; ++ Employee Assistance Program (EAP) available to DNC employees and their dependents at no cost to staff; ++ Pre-tax Flexible spending account benefits available to employee and dependents.
The DNC is committed to supporting employees of varying abilities and to providing reasonable accommodations to enable individuals with disabilities to succeed at the DNC. The requirements of this role, related to its physical demands, described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
All DNC employees must be able to operate a computer and use a cell phone. For roles at the DNC that include frequent business travel expectations, we can discuss reasonable alternatives to travel in some instances. Most roles also require communicating with key external stakeholders of the organization in person, via the telephone, or via email. We welcome applicants with questions about accommodations to request to speak with our Human Resources Department. When an applicant with a disability requires an accommodation to have an equal opportunity to compete for this position, they may request it in writing by emailing our Human Resources Department.
Essential functions of the role include: ++ Working from a computer for long periods of time; and, ++ While performing the duties of this job, the employee may also frequently be required to communicate using the telephone, email, and in person with stakeholders.
The Democratic National Committee (DNC), is committed to diversity among its staff, and recognizes that its continued success requires the highest commitment to obtaining and retaining a diverse staff that provides the best quality services to supporters and constituents. The DNC is an equal opportunity employer and it is our policy to recruit, hire, train, promote and administer any and all personnel actions without regard to sex, race, age, color, creed, national origin, religion, economic status, sexual orientation, veteran status, gender identity or expression, ethnic identity or disability, or any other legally protected basis. The DNC is committed to providing reasonable accommodations to individuals with disabilities in the hiring process and on the job, as required by applicable law. The DNC will not tolerate any unlawful discrimination and any such conduct is strictly prohibited.