Reports To: Operations Director

Type: Part-Time, 1099 -- Potential to move to W2 FTE (Contract to Hire)

Firefly Partners is seeking a skilled and dynamic and versatile professional to join our team as a Technical Project Manager. This role position is designed for an individual who excels in project management. This position will get started as a part-time 1099 contractor (about 15-20 hours/week to start) and has the potential to grow to a full-time W2 employee.

About Firefly

Firefly Partners is a women-owned digital marketing technology agency delivering tailored digital solutions that help mission-driven organizations achieve their goals. We integrate platforms, and leverage digital tools and marketing strategies to engage every organization’s unique set of supporters. Our commitment to social good is matched by an open, collaborative, and client-first approach. We define needs, design solutions, and deliver results that help organizations reach their goals.

Firefly Partners is an equal opportunity employer. We value diversity in all its forms and aim to create an inclusive culture. Firefly encourages applications from all qualified individuals without regard to race, color, religion, gender, sexual orientation, gender identity, age, national origin, marital status, disability, veteran status, hair texture, or other status protected by law. We are fierce advocates for equity in the workforce, and justice for the underrepresented.

Responsibilities:

Client Communications and Support

• Serve as the main point of contact as the project manager for multiple projects and retainers

• Provide excellent client support by leading client check-ins (setting meetings, sending agendas and follow-ups)

• Working in close collaboration with the Strategy lead empowering clients to think strategically, developing results-oriented project plans to achieve their goals in the areas of digital marketing

• Building strong, collaborative relationships with clients and maintains those relationships over time; adapting communication styles and methods to build trust among clients and partners

Project Ownership

• Lead project teams by collaborating with subject matter experts to deliver client deliverables that are of the highest quality ensuring the team has due dates and tasks associated with their work including reviewing deliverables

• Manage budgets, timelines, scopes, and deliverables for multiple projects and retainers and account for any changes that need to occur within the project using established Firefly processes with a strong focus on client satisfaction

• Raise the “red flag” to the Operations Director & help to problem solve if a project is scope-creeping, about to go over budget or time and communicate issues & resolution to the client

• Project ownership mentality - owning both the good & the bad of the project - Understanding that the project success is also your success, the business success and therefore not allowing potential roadblocks to stand in the way of project success

Qualifications: 

• At least two to three years of project management experience, preferably at an agency
• Prefer to have project management experience with web development / technology

• Demonstrated ability to manage 10 - 15 projects at a time by overseeing the execution of project plans within a cross-functional team

• Strong understanding of marketing analytics, website projects, and digital marketing initiatives to communicate ideas and strategies to clients, answer questions, and make project plans

• Prefer knowledge of marketing automation platforms (e.g. Engaging Networks, Salesforce Marketing Cloud, Marketing Cloud Account Engagement, Luminate Online, EveryAction and HubSpot).

• Excellent communication and collaboration skills.

• Ability to work independently and as part of a team.

• Proactive disposition

• Having a solutions-oriented mindset
  

• Excellent written and verbal communication skills.

• Analytical mindset with the ability to interpret data and make data-driven decisions.

Other Duties:

Please note that this job description may include miscellaneous duties not explicitly outlined in this document.

Travel:

Very infrequent travel is expected for this position.

We are committed to providing an inclusive and accessible application process for all candidates. If you require reasonable accommodations to participate in the application or interview process, please contact us at hello@fireflypartners.com. We will work with you to ensure your needs are met in a timely and effective manner.