Position Title: Digital Media Coordinator
Location: Remote
Reports to: Digital Content Manager
Hours per week (average): 40
Overtime Status: Non-Exempt
Level: 1

Position Summary

Under the direction of the Digital Content Manager, the Digital Media Coordinator is responsible for executing the day-to-day platform operations that bring Galvanize USA and Galvanize Action content to life across social media, SMS, and web channels. This role is the operational backbone of our content distribution — handling content drafting, platform scheduling, quality assurance, community engagement, and analytics reporting across YouTube, Instagram, Facebook, and TikTok for multiple audience-focused brands.

This is an entry level role for someone who is organized, detail-oriented, and genuinely interested in how social media moves people. You'll write copy, load content, respond to audiences, catch errors before they go live, and help us understand what's working through weekly reporting. You'll work from established playbooks and brand guidelines within a growing organization.

Responsibilities and Tasks

Content Project Management and Publishing

• Load content to Sprout Social and schedule across platforms, ensuring correct formatting, links, captions, and compliance with brand standards
• Manage occasional rapid-response content posting when needed, flagging for approval before publication
• Ensure all content adheres to c3/c4 entity compliance requirements, flagging any questions for the Digital Content Manager
• Perform quality assurance on content before publication — checking copy for accuracy, brand consistency, links, captions, and technical specifications; flag issues for revision
• Draft social media copy for YouTube, Instagram, Facebook, and TikTok across all brands, writing in brand voice from established guidelines and editorial briefs

Analytics and Reporting

• Pull weekly performance data from sources like Mobile Commons, Blueconic, Google Analytics, Sprout Social and organize into a custom report
• Track key metrics including reach, engagement, audience growth, and content performance across brands and platforms
• Flag notable trends or underperforming content for the Digital Content Manager's review
• Provide data to support content strategy decisions

SMS and Web Content Management

• Load and target SMS content to our SMS platform, working from copy written by content leadership
• Load and schedule content to WordPress and manage audience targeting for web-based content
• Ensure SMS and web content is compliant and reaches intended audiences

Community Engagement and Monitoring

• Monitor comments and messages across social channels, responding to audience inquiries using established response guidance and playbooks
• Flag engagement issues, concerning comments, or audience questions that require escalation to the Digital Content Manager
• Track positive engagement and notable audience interactions to inform reporting
• Use social listening platforms to track trends and help inform what content gets developed

• All employees of Hopewell Fund are required to complete timesheets every two weeks
• Perform other duties as needed
• Candidates must be authorized to work in the US. We are not able to sponsor visas at this time.

Required Knowledge, Skills, and Abilities:

• Fluency with social media platforms (YouTube, Instagram, Facebook, TikTok) as both a user and strategist
• Comfort learning new tools and platforms quickly (training provided on Sprout Social and WordPress)
• Strong written communication skills — ability to write clear, on-brand copy from brief guidance, with exceptional spelling, grammar and general proofreading knowledge.
• Project and time management — ability to manage multiple loading and scheduling tasks simultaneously
• Comfort with data and spreadsheets — able to pull reports, organize data, and spot trends
• Ability to work from playbooks and guidance rather than making independent judgment calls
• Responsiveness and reliability — ability to meet publishing deadlines and communicate proactively about delays or issues
• Strong attention to detail and ability to maintain accuracy across multiple brands and platforms
• Genuine interest in civic engagement, democracy, and the cultural forces shaping moderate women's worldview

Valued and Non-Essential Characteristics

• Experience with Sprout Social or similar social media management platforms
• WordPress or web content management experience
• Familiarity with SMS marketing platforms or BlueConic
• Background in or familiarity with nonprofit or mission-driven work
• Graphic design or video editing skills (bonus, not required)

Compensation & Benefits

The starting salary range for this position is $62,000-65,000. Placement within this band will be determined based on years of prior experience and relevant skills. Galvanize USA also offers a comprehensive benefits package that includes 100% employer-paid health, dental, and vision insurance for employees (and their families). Employees are able to enroll in the 401k retirement plan and are eligible for a 3% automatic contribution and up to a 3% employer match on 401k contributions. Employees are also eligible for pre-tax transportation benefits. Employees will receive 120 hours of vacation time, 80 hours of health leave, up to 2 days of casual leave, and 20 hours of volunteer leave annually. Employees will also receive 13 paid holidays throughout the calendar year. Employees are eligible for 12 weeks of paid family and medical leave after 90 days of employment.

How to Apply

Submit a resume and custom application questions. Applications will be accepted and reviewed on a rolling basis until the position is filled. Application review will begin July 23.

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About Galvanize USA

Galvanize USA is a nonpartisan civic empowerment program for women who want to help build an America that works for everyone - white, Black, and brown. Women who participate in Galvanize USA programming gain confidence, knowledge, and skills to more fully and authentically engage in civic life. We believe in unlocking the power of every woman to advance progress for all.

The person holding this position will also work part-time for a coordinated project, Galvanize Action, in the Sixteen Thirty Fund, a 501(c)(4) organization, under a resource sharing agreement between the Hopewell Fund and Sixteen Thirty Fund. The responsibilities under that position will be overseen by Sixteen Thirty Fund. Galvanize Action identifies, engages, and moves moderate women in rural, small town, and suburban America to reliably support progress. To learn more visit galvanizeaction.org.

Hiring Statement

Galvanize USA is a project of Hopewell Fund, a 501(c)(3) public charity that incubates new and innovative public-interest projects and grant-making programs. Hopewell Fund is committed to attracting, developing and retaining exceptional people, and to creating a work environment that is dynamic, rewarding and enables each of us to realize our potential. Hopewell Fund's work environment is safe and open to all employees and partners, respecting the full spectrum of race, color, religious creed, sex, gender identity, sexual orientation, national origin, political affiliation, ancestry, age, disability, genetic information, veteran status, and all other classifications protected by law in the locality and/or state in which you are working.

E-Verify

Hopewell participates in E-Verify and will provide the federal government with employees' Form I-9 information to confirm authorization to work in the United States. Job candidates and employees authorized to work may not be discriminated against on the basis of national origin or citizenship status.