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Field Officer, Internal Audit Bangladesh

GiveDirectly

GiveDirectly

Bangladesh
Posted on Thursday, August 24, 2023

About GiveDirectly

GiveDirectly (GD) provides cash grants directly to people living in extreme poverty. GD has raised over $800M since launching in 2011, delivered cash to more than 1.2 million recipients, and launched offices in 11 countries. We’re continuing expansion across the Global South. Over the past decade, GD has also supported large-scale, experimental research, expanding the evidence that cash has a positive short and long-term impact on recipients. As a result, GD has been celebrated as one of the most innovative non-profit companies by Fast Company, while the growing cash transfer movement (and GD’s leading role within it) has been featured in the New York Times Magazine, This American Life, Foreign Affairs, and The Economist.

Across our global offices, our culture is candid, analytical, non-hierarchical, and agile. We work alongside 750+ individuals who come from 21 different countries and speak 69 different languages. Team members at GiveDirectly attest that diversity, equity, and inclusion are not just buzzwords, but a fundamental part of our culture and values. We actively seek to recruit individuals from the communities we serve, and use DEI as a lens in our hiring practices, programs, and initiatives. Our goal is to maintain a workplace where everyone can bring their authentic selves to work, and feel valued and respected for who they are. We continue to grapple with balancing inclusivity of all cultures and experiences while maintaining cohesion in our values. While there is much that we are still learning, we take care of one another, have fun, as well as provide flexible working hours wherever possible.

We are proud to be an equal opportunity employer, and we do not discriminate on the basis of race, color, religion, gender, sexual orientation, national origin, age, disability, or any other status protected by law.

Job Type: Contract

Contract duration: 3 months with possibility of extension

Location: Bangladesh field locations

Salary: Level Defined

Reports to: Internal Audit Field Manager

Weekly work Hours: 40 Hours

About GiveDirectly

GiveDirectly (GD) aims to reshape international giving – and millions of lives – by providing cash grants directly to the world’s poorest. The Brookings Institution estimates that $70B of cash transfers would be required to eliminate the poverty gap; the aid sector currently spends $135B each year, much of it on evidence-free interventions. GiveDirectly wants to change that, establishing cash transfers as a benchmark for foreign aid – as the index fund is a benchmark for the financial industry – and in the process accelerating the end of extreme poverty.

GD has raised over $700M since launching in 2011, delivered cash to more than 1 million people, and launched offices in 10 countries. We’ve also supported large-scale, experimental research that indicates strong recipient impact of our programs. As a result, GD has been celebrated as one of the most innovative non-profit companies by Fast Company, while the growing cash transfer movement (and GD’s leading role within it) have been featured in the New York Times Magazine, This American Life, Foreign Affairs, and The Economist.

GiveDirectly provides the opportunity to work alongside individuals who come from 21 different countries and speak 69 different languages. We’re actively working toward an equitable and inclusive environment for all team members, and our staff bring diverse perspectives and experiences to our organization. Across our global offices, our culture is candid, analytical, non-hierarchical, and fast-paced. We value ability, adaptability, and willingness to learn.

About the Role

The Field Officer is the primary contact between GiveDirectly and the recipients. His/her role will be central to the success of the organization’s field operations. They hold the face and reputation of the organization in the community and manage the relationship with recipients and lowest level leaders in the community. The field officers work full time in the field and report to an Field Manager. This role does not manage any other staff.

GiveDirectly holds highly the value of keeping recipients as the priority of our work and always ensuring recipients are satisfied with how the organization relates with them. The field officer therefore ensures eligible recipients are safeguarded, their rights are protected, their choices are respected and that they have the necessary support mechanisms to fully realize the impact of the transfers they receive from GiveDirectly.

Part of the field officer’s growth responsibility include supporting the Field Manager in the day-to-day of field operations, including: work planning, field risk assessment, Community mobilization and sensitization, recipient protection.

The IA team is strictly separated from the GiveDirectly field program team. By joining the team as an Internal Audit Field Officer, you must agree to carry out your work with a high degree of confidentiality and anonymity.

Roles and Responsibilities

Field Operations

  • Meet the Ops quality bar for delivering quality field operations within the team including:
  • Conduct quality surveys with selected households and/or individuals either virtually or within target communities and sync the collected data every day after the field activities.
  • Demonstrate maturity when dealing with and communicating community challenges and concerns with recipients and their leaders
  • Flag survey quality and implementation gaps to the Field Manager
  • Guide non-field guests to the field and help them understand GD field operations
  • Work closely with the safeguarding, tech team and the people teams within the organization to ensure recipient protection, safeguarding and support
  • Report in a timely manner any serious risks in the community to the Field Manager if the risk gets serious

Office and field Administration

  • Contribute to quarterly and annual team work plans and field productivity forecasts.
  • Support onboarding of new team members and other GD staff
  • Provide full account of all resources received from the organization
  • Undertake FM delegated duties on office administration

Role Qualifications

  • Higher diploma or undergraduate degree holder
  • A minimum of two years working experience in the field with communities
  • Empathy, honesty, and the highest standards of integrity
  • Strong interest in advancing the distinctive values and mission of GiveDirectly
  • Fluency in the local language of Bangladesh [Bengali / Bangla]
  • Excellent communication skills
  • Physical fitness and ability to cope with difficult weather conditions or terrain
  • Patience and good judgment in resolving recipient problems
  • Other nice to have
    • Spoken English
    • Experience with risk monitoring, monitoring and evaluation

GD Values

Recipients first. We prioritize recipient preferences over donor preferences or our own.

Team Next. We do what is best for the success of the organization - not the individual.

Be proactively candid. We say what we believe and are honest in sharing information.

Create positive energy. We strive to be a source of energy - not drain it - for our colleagues.

Think rigorously. Act Quickly. We are intellectually rigorous and oriented towards action - not debate.

Know yourself and grow. We recognize and accept our imperfections with a focus on growth

Accept reality. Propose solutions. We don't dwell on problems. We are actively working to create solutions.

Be productively ambitious. We take the risk of pursuing industry-changing successes, not marginal advancements.

**GD is committed to observing all local, national and international laws that protect children, vulnerable adults, and basic human rights of all. GD is committed to a policy of “zero tolerance for sexual exploitation, abuse, and harassment (SEAH)” and expects anyone who works for GD to uphold the protection and safeguarding of our recipients as a priority.**

Read more about our ongoing diversity, equity, and inclusion efforts here and about our decision to move our central support teams to remote first here.

About the hiring process

Format: The hiring process follows the same general outline for all open roles:

First interview (30 mins)
Take home skills assignment (~2 hours)
Second interview (1 hour)*
Third interview (1 hour)*
Final interview (1 hour)
Reference checks (30 mins each)

*For some roles, second & third interviews are combined into a panel interview. If there are adjustments or variations on this process, those changes will be communicated during the first interview.

Venue: We conduct interviews over Google Meet with camera on (unless communicated otherwise).

Accessibility: Closed captioning is available during all Google Meet interviews, and interviewers will also post interview questions in the chat box throughout the call. If you need assistance accessing either of these features, please let your interviewer know at the start of your interview!

**GD is committed to observing all local, national and international laws that protect children, vulnerable adults, and basic human rights of all. GD is committed to a policy of “zero tolerance for sexual exploitation, abuse, and harassment (SEAH)” and expects anyone who works for GD to uphold the protection and safeguarding of our recipients as a priority.**

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