Procurement Type: full-time consultancy

Location: India

Reports to: Program Manager

Weekly Consulting Hours: 40 Hours

Compensation : 27000 USD / annually

About the Services

The Internal Audit Field Consultant will provide key services for ensuring that GiveDirectly delivers a gold standard product to donors and recipients. The IA - FC provides oversight for the organization on the ground and will regularly synthesize updates on team performance as well as field successes and challenges.

The Internal Audit - Field Consultant will perform services entirely independently and separately from the rest of the program teams. Her / His services will be firewalled from the field program teams.

The Consultant will potentially guide a program audit team who monitors, detects, and resolves program-related risks like fraud and safeguarding violations. They will own the overall program audit process, including tracking performance of their teams; achieving survey and case resolution targets; building a culture of mentorship and professional development; and identifying opportunities for risk mitigation and process improvement.

Provision of these services will require sharp judgment on operational issues and challenges, strong communication and interpersonal skills, exceptional personnel management and a strong commitment to GiveDirectly's values, mission and model. These services will require regular travel to the field locations we are working in.

Services and Deliverables

Risk management

• Assess underlying causes of risks related to GiveDirectly’s unconditional cash transfer programs
• Take the lead in investigating suspected fraud and abuse, including communicating appropriate matters to the Program Manager for the necessary escalation and / or resolution.
• Lead the internal program audit team in detection of risks such as safeguarding, fraud, abuse, undeclared conflicts of interest; by ensuring confidential reporting, proactive detection, in-depth investigations and case management of the risks whenever they occur.
• Provide the lead in examining the quality of the program team’s data against set GD data quality standards and report any cases of inconsistency.

Program management

• Develop and own team workplans for all projects
• Work with other GD global data teams to develop survey tools required to perform the function.
• Conduct team quality checks through field and remote calls shadowing and data reviews of team investigations and case notes
• Ensure cases and issues open for investigation are resolved as per the set timelines
• Create and maintain reports and dashboards that reflect team performance in relations to the set team target.

People Management

• Model ethical behavior that encourages the team to adhere to GD policies and to also report misconduct within staff, full-time consultants, partners, community and recipients
• Conduct staff career growth needs assessments (through structured surveys and 1:1 sessions) and liaise with the country HR Manager to deliver robust professional development sessions internally and externally
• Identify, interview, hire, onboard and retain high capacity program audit country teams
• Develop a team with a high capacity for problem solving, critical thinking, and strong analytical and communication skills

Other services

• Work with country support teams - Human Resource, Finance, Administration to ensure your team has everything they need to perform their work.
• Maintain an active, visible and consistent commitment to the standard of behavior and ethics that is required throughout every aspect of the organization as stipulated in the Code of Conduct Statement

Required qualifications:

• Preferred qualification of BSc/BBA in related fields (relief/humanitarian response, community development, social works, field related compliance/M & E, etc.).
• 4+ years working with vulnerable communities.
• Experience working in a similar role or providing similar services (for example: risk management, beneficiary protection & safeguarding, fraud prevention, investigation).
• Strong interpersonal skills and the ability to show respect and openness toward someone whose social and cultural background is different from one’s own.
• Strong understanding of how local community governance structures operate.
• Empathy, honesty, and the highest standards of integrity. High emotional intelligence and interpersonal skills, especially with talking to people living in vulnerable communities.
• Excellent critical thinking and decision-making skills. Strong ability to show good judgment when resolving complex problems.
• Technological literacy – the manager will be required to use a smartphone, tablet, or computer, and multiple softwares to accurately record recipient data and run analysis to inform reporting and decision making.
• Strong interest in advancing the distinctive values and mission of GiveDirectly.
• Experience working in Humanitarian and International NGO settings, including working in partnership with local CBOs and NGOs to ensure aid deliveries to vulnerable persons is preferred.
• Language Requirement: English, Kannada with knowledge of Telugu preferred.

Nice to Have

• Professional proficiency in English is highly desired
• Fluency in other Indian languages is highly desirable