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Description

POSITION SUMMARY:

The Account Coordinator position provides a wide variety of support duties for the client service team. The Account Coordinator is responsible for coordinating a wide variety of numerous and concurrent client projects, under the direction of the Account Lead.

DUTIES & RESPONSIBILITIES:

Administrative:

• Perform administrative tasks as needed (i.e., meeting printouts, prepping art files for strategies, presentations, etc.)
• Assist with research/fact check client copy using client website or browser
• Archive/maintain client files like budgets, schedules, copy, art, meeting notes, etc.
• Track vendor invoices and draft reconciliations
• Manage/distribute/post to SFTP final data and art files to clients

Analytics + Budgeting:

• Assist with Tableau data-entry of project projections and expenses
• Upload project keycodes into Tableau
• Ensure project names are accurate and align with project codes in Tableau
• Learn list processing set-up – become familiar with List Processing tool
• Review and approve data samples against client data for accuracy
• Assist Account Lead in developing client project budgets
• Assist in tracking annual program expenses

Client Service:

• Assist account teams with set-up of PowerPoint presentations
• Provide proofreading and copy-editing support for client copy
• Proofread memos, strategy documents, and presentations
• Create package specs for production vendors and graphic designers
• Verify costs against client budgets and approve project invoices with Accounting team
• Update production schedule and assist in tracking deliverables with support from Account Manager/Executive

Requirements

PHYSICAL DEMANDS:

While performing the duties of this job, the employee regularly operates a computer and other office equipment and remains in a stationary position, often sitting (or standing if at a standing desk) for prolonged periods; communication is via email, chat, phone, video, and/or in-person with others inside and outside the agency in order to exchange information; repetitive motions may include the wrists, hands, and/or fingers in order to operate computer equipment, copy machines, and printers. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

EDUCATION, EXPERIENCE & KNOWLEDGE:

• Minimum years of experience required: 2
• In the following areas: project management, fundraising, advocacy, nonprofit, production management, or similar
• Required experience & knowledge:
• Experience and comfort with working on multiple projects simultaneously
• Strong knowledge of Microsoft products (Word, Excel, PowerPoint)
• Additional desired experience & knowledge but not required:
• Basic mail production knowledge
• Experience with nonprofit fundraising and/or advocacy

SKILLS & ABILITIES:

• Ability to communicate effectively, utilizing excellent written and verbal communication skills
• Understanding of agency’s products and services
• Ability to think critically and proactively act, following the necessary procedures to address problems
• Excellent organizational and project management skills
• Ability to establish work priorities and function successfully in a high-paced environment, across multiple projects, clients, and client issue areas
• Attention to detail
• Resourcefulness and the ability to find efficient and innovative problem-solving methods
• High level of standards and accuracy
• Proficient proofreading & copyediting skills
• Ability to develop and maintain positive long-term relationships with internal and external stakeholders, and with a variety of personalities
• Ability to participate as a vital member of the team
• Ability to anticipate and respond effectively to changing constraints
• Ability to adapt to a variety of situations and circumstances
• Excellent time management skills with a proven ability to meet deadlines
• Ability to objectively assess own workload and prioritize tasks
• Ability to identify and utilize skills and resources needed to accomplish work
• Ability to take responsibility for own behaviors and performance

PERSONAL CHARACTERISTICS:

• Interest in working as a member of a larger team and across multiple projects, clients, and social issues
• Comfort building long-term relationships with both internal and external stakeholders
• An inclination to work among colleagues dedicated to approaching work with a lens of social justice, anti-racism, and anti-oppression
• Interest in progressive issues, including environmental protection and conservation, international aid and development, social justice, anti-racism and anti-oppression, women’s rights, LGBTQIA+ issues, electoral politics, etc.

ABOUT COMPENSATION & BENEFITS:

MWD is an employee-owned Benefit corporation. We seek to champion a rewarding work environment where all employee-owners can thrive, in part, through the equitable distribution of compensation and benefits, including:

• A starting salary range of between $51,000 - $56,100, with performance evaluations and review of salary at least annually
• Participation in our Employee Stock Ownership Program (ESOP), which allows every employee-owner to share in the growth and prosperity of the company
• Employer-sponsored and paid core benefits: Health (multiple carrier options), Dental, Life Insurance, Long-Term Care, Long-Term Disability, Employee Assistance Program (EAP), employer-matching FSA dollars
• 35% employer share of cost for dependent health insurance
• Additional optional benefits with employee share of cost: Vision, Medical & Dependent Care FSA, Commuter benefits
• 401(k) with automatic employer-sponsored contributions equal to 3% (“automatic” means there is no match—MWD contributes regardless of employee’s deferrals, and there is no vesting period)
• Equalized profit sharing
• Paid Time Off, including:
  • 13 company holidays
  • Early release every Friday and on days preceding company holidays
  • Vacation time – starting at 15 days per year (increases over tenure)
  • Sick Leave – 1 day per month
  • Personal time – 3 days per year
  • Paid Parental Leave – 6 weeks
  • Volunteer Leave – 3 days per year
• Philanthropic Fund with 2:1 corporate match for employee charitable contributions, and other opportunities for staff-directed corporate donations
• Access to industry conferences & professional development opportunities
• A remote-first work environment with access to offices for local staff (Berkeley | DC)

ABOUT MWD:

Our Agency:

In 1979, our founder, Mal Warwick, embarked on a mission to work with nonprofit causes, progressive candidates, and political committees who shared our commitment to social justice and environmental action. Over the past 40+ years, in partnership with our clients, we’ve worked to combat the climate crisis and sought to protect the natural environment; we’ve advanced the rights of women, the LGBTQ+ community and other communities who have been marginalized; we’ve fought racial injustice and discrimination; we’ve worked to improve healthcare and food security, fought the AIDS pandemic, advanced animal rights, promoted international development, elected progressive political leaders to office, and the list goes on.

We've also remained equally committed to changing the way the world does business as a Certified Green Business, a California Benefit Corporation , and a Certified Employee-Owned Agency.

Our Team:

MWD is a team of passionate do-gooders, collectively driven by a mission to help progressive organizations build the base for a better world. We activate our clients’ ambitious philanthropic visions through innovative fundraising strategies. And we are an agency of change-makers personally committed to environmental action, giving back within our communities, identifying and disrupting systems of racism and oppression, and maintaining a just and equitable workplace for our employee-owners.

Our Working Locations:

This is a full-time position working from one of the states in which we operate, including California, Maryland, Massachusetts, Minnesota, North Carolina, New Jersey, New York, Pennsylvania, South Carolina, Virginia, Washington DC, and Washington state.

Our Commitment to Anti-Racism & Anti-Oppression:

Beyond being an equal opportunity employer, MWD is committed to being an anti-racist and anti-oppression organization and we have a zero-tolerance policy for racism, discrimination, harassment, retaliation, and oppression of any kind. We are dedicated to the fulfillment of this commitment through our Diversity, Equity, & Inclusion initiatives that connect to every phase of the employee-owner lifecycle, starting with recruitment. We encourage candidates of all identities and backgrounds to apply for positions you believe align with your skill set and current and future interests. And we review applications based on agency need, position requirements, and candidate qualifications without elimination based on race, color, religion or belief, sex, sexual orientation, gender identity, marital or family status, national origin, veteran status, disability, or any other protected status. Read our full statement here.

ABOUT THE HIRING PROCESS:

To Apply:

1. Click the "Apply" button below to submit an application and resume.
2. Let us know why you’d like to work at MWD and provide any additional information you want us to know about you and why you’re well qualified for the position.

Why do we collect anonymous demographic information when you apply? We believe diversity is key in the success of our mission—cross-culturally competent teams bring a variety of perspectives and strengthen our services. And we take responsibility for attracting and retaining a diverse pool of talent. But we can’t impact what we cannot measure, and we encourage you to self-identify when applying. While you’ll maintain personal anonymity when sharing demographic information, the aggregate data collected helps us better understand who we’re reaching now, and where we can improve.

Candidates can expect the following process:

1. First-round screen via telephone.
2. Completion of a brief practical, giving us an opportunity to see you in action and for you to experience a sampling of the day-to-day work of this role.
3. Second-round interview via Zoom.
4. Check-in call with H/R team member on salary & benefits, and to answer any questions you may have.
5. Third-round panel-style interview via Zoom.

While we are not able to respond to general status inquiries, if we can offer reasonable accommodations in the application or interview process—or if you have feedback on ways we can improve the accessibility of our recruitment process—you are encouraged to contact careers@mwdagency.com and let us know how we can be of assistance.

Salary Description

Starting salary range of between $51,000 - $56,100