Full-time • Competitive Pay • Excellent Benefits • Work from Anywhere in the Contiguous U.S.

Application deadline: January 16, 2024

MoveOn is a people-powered force for progress. We wield independent political power by bringing millions together to take action to create a country with a place of honor and dignity for everyone—where all are welcome, we take care of one another, and where everyone is set up to thrive.

For more than a generation, MoveOn has been a bulwark against the radical right and has channeled millions of voices to end wars, protect democracy, and advance justice for all. We've built political power for progressive change through mobilizing the left to Democrats so that we can advance our vision of an America for all.

MoveOn is the largest multi-issue digital first political campaigning organization in the country. We drive rapid-response campaigns at scale on a multitude of key issues at high-impact moments while building sustainable campaigns that resonate and grow over time. Whether its democracy, health care, foreign policy, economic justice, immigration or otherwise, MoveOn provides our members with timely ways to take action for change.

As MoveOn commemorates 25 years of pioneering digital organizing, we continue to evaluate and establish best practices. Our Product team is leading the organization toward a sharper focus on the MoveOn member experience, marrying customer experience principles with our extensive digital organizing and mobilizing expertise.

The Associate Fundraising Product Director owns fundraising product management to improve donor acquisition, retention, experience, and continued engagement, with an eye to impact, equity, and financial sustainability.

Manage the roadmaps for MoveOn’s fundraising products in order to acquire and retain donors and improve their experience.

• Work collaboratively with MoveOn’s digital fundraisers to design, test, and launch key features or tools, including supporting onboarding, proactively identifying and managing risks, and measuring and communicating impact.
• Provide project management expertise for MoveOn’s Tech team in service of meeting roadmap goals.

Conduct market research and user testing, and analyze learnings to identify pain points and opportunities to grow and retain MoveOn’s donor base.

• Work closely with the Analytics team to run experiments, analyze donor data, propose key performance indicators, and develop tracking dashboards and reports to identify opportunities and understand impact.

Gather requirements and draft detailed user stories, acceptance criteria, and other documentation to support technical implementation and QA.

• Lead cross-team and cross-organization coordination to share learnings from experiments, brainstorm new ideas, and build internal alignment with priorities.
• Stay on top of emerging digital trends and propose and test new growth, retention, and fundraising avenues.
• Generally act as a thought partner for data-informed and rapid testing and conversion rate optimization, and support and a culture of testing, ideation, and member experience
• Manage relationships and/or contracts with relevant tech vendors and hold them accountable to agreement terms
• Be a champion for user-centric approaches, and an ambassador for product management concepts like personas and journeys.

A successful candidate will:

• Collaborate and coordinate closely: Work closely with the Product team, Tech, Email Experience & Growth, Fundraising, and other stakeholders to drive roadmaps and consult on or manage product development.
• Keep members in mind: Demonstrate empathy for users and creatively solve problems through brainstorming and testing solutions directly with members. All product work will have a member experience focus and aim to engage and retain our existing members, while expanding to new audiences.
• Default to learning: Create well-designed experiments to test assumptions, learn more quickly, and provide honest and detailed analysis to justify final recommendations.
• Ruthlessly prioritize: Incorporate diverse and sometimes conflicting feedback to propose and defend decisions and prioritize work, and set high thresholds for interrupting current projects.
• Think big and small: Have keen attention to detail and leave no stone unturned for documentation, QA, and risk management, while maintaining focus on the larger strategy.

Required skills and experience:

• 5+ years experience and demonstrated competence in product management.
• Technical background and knowledge of payment products.
• Ability to lead quantitative analyses using SQL or similar tools.
• Experience with market research, user testing, A/B testing, and build vs. buy analysis.
• Ability to absorb technical concepts and effectively communicate them to non-technical stakeholders.
• Experience planning, coordinating, executing, and evaluating product or feature launches from beginning to end and across technical and nontechnical teams.

• Demonstrated competence with A/B testing platforms and user testing methodologies
• Self-directedness—MoveOn is a virtual office, and while you will interact with your colleagues constantly, you will be driving your own workflow and output. Excellent personal organization and time management skills are key.
• Commitment to applying anti-oppression frameworks—especially with regard to racial, gender, and economic injustice—to work you collaborate on.

Nice to have:

• Previous experience in an election-related role for at least one cycle, or in progressive activism, advocacy, campaigning, organizing, or politics.
• Experience using:
• ActionKit or other CRMs
• Optimizely, UserZoomGo, or other user testing tools

Reports to: Product Director

Location: Position may be based anywhere in the contiguous United States. May require occasional travel.

Salary and Benefits: At MoveOn, we commit to equity in our compensation philosophy and practices. We are committed to equal pay for equal work. To counter systemic compensation issues in this country and pay inequality, we have a nonnegotiable compensation practice. We utilize benchmarking and peer organization data to ensure we provide competitive nonprofit compensation and benefits. The annual salary for this position is $118,958. In addition to the base salary, we offer a monthly home office subsidy. We also offer an internet and phone subsidy of $2,100 annually and a health and wellness subsidy of $900 annually. All of these cash benefits are added to your bimonthly paycheck. We offer strong medical, dental, and vision benefits, which are free to employees and children of employees (spouses or domestic partners can be added at a subsidized rate). We offer employer-paid premiums for life insurance; four weeks accrued paid vacation time per year, prorated for the period that you work; 18 weeks of paid parental leave (birth, adoption, foster care placement of a child), 10 days accrued paid sick time prorated for the period that you work; paid family medical leave; and 8 staff holidays and 6 floating holidays (annually). We also offer a $1000 in professional development budget each year for each staff member.

MoveOn.org Civic Action and MoveOn.org Political Action provide equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state, and local laws.