About Audubon

The National Audubon Society is a leading nonprofit conservation organization with 120 years of science-based, community-driven impact, dedicated to protecting birds and the places they need, today and tomorrow. Birds are powerful indicators of our planet’s health, acting as sentinels that warn us of environmental change and inspire action. Audubon works across the Western Hemisphere, driven by the understanding that what is good for birds is good for the planet. Through a collaborative, bipartisan approach across habitats, borders, and the political spectrum, Audubon drives meaningful and lasting conservation outcomes. With 800 staff and over 1.9 million supporters, Audubon is a dynamic and ever-growing force committed to ensuring a better planet for both birds and people for generations to come. Learn more at www.audubon.org and on Facebook, Twitter and Instagram @audubonsociety.

Position Summary:

The Grange Insurance Audubon Center seeks an energetic and qualified candidate to oversee the efforts of the front desk during weekday/evening events, weekend open hours and special events. This position reports to the Sr. Operations Manager, Ohio Centers and works directly with guests and vendors to ensure a positive experience, that guests are good stewards of the 18,000 sq ft. LEED-Certified building and in promoting our mission and membership. Additionally, this position will have an opportunity to assist with wedding tours and contracts, special projects, and data entry for membership and attendance.

This position is scheduled approximately 20-22 hours a week. This position is required to work most weekends and weekdays, both daytime and evening shifts, to cover front desk and/or rental and special events. Evening shift can go as late as 12:30 am. It may also have one to two standard shifts during the work week. These shifts may vary from week to week depending on rental and special events scheduling.

This position is classified as on-site based at the Ohio Grange Insurance Audubon Center in Columbus, OH.

Compensation:

$19.00 - $21.00 / hour

Essential Functions:

• Carry out opening and closing tasks for each shift to ensure the building is ready to open to the public (or ready for event) or secured at close

• Help other GIAC staff and/or catering staff move entrance tables, furniture, and exhibitions prior to rental setup

• Greet and guide vendors and guests during rental set up

• Greet and guide visitors when they enter the building and sign them into Ticketure

• Ensure that visitor engagement items are restocked

• Perform office administrative duties as assigned

• Complete data entry for daily attendance in visitor software sys

• Monitor and maintain restrooms and general building needs during shift

• Keep all AV equipment labeled and inventoried

• Maintain inventory of cleaning supplies

• Assist caterer with building needs as they arise, with light janitorial duties and light maintenance needs

• Assist guests with questions

• Administer and complete end of rental check list with the catering staff lead

• Clearly communicate end of shift notes with supervisor

• Provide feeding care to Grange Insurance Audubon Center animal ambassadors based on approved schedule

• Assist in leading facility rental tours and writing facility rental contracts

• Maintains and fosters culture of safety.

• Other job-related duties as assigned

Qualifications and Experience:

• High school degree or equivalent

• One to three years’ customer service experience: An equivalent combination of education and experience will also be considered.

• Problem solving, independence and resourcefulness

• Ability to multi-task

• Basic computer knowledge with POS system, Microsoft products

• Effective organizational and communication skills

• Ideally passionate about nature and conservation

This position is represented by the Communication Workers of America (CWA).

National Audubon Society Competencies: This role will also be accountable to apply and develop the following competencies.

Building Relationships: Establish and nurture meaningful connections and trust with others while fostering an environment of inclusivity and respect.

Problem Solving: Find effective solutions to challenges and support decision-making by drawing on critical thinking, creativity, and systematic approaches.

Accountability: Be reliable and trustworthy in fulfilling commitments while recognizing inequities that may impact the ability of others to fulfill responsibilities effectively.

Supporting Change: Adapt to changes and modify behavior in response to new information or unexpected obstacles while considering the diverse needs of others.

Critical Thinking: Take an active approach to analyzing, evaluating, and interpreting information or situations objectively and logically to make informed decisions or judgments.

EEO Statement

We are an equal opportunity employer and do not discriminate based on race, color, religion, sex, national origin, age, disability, veteran status, or any other protected characteristic outlined by federal, state, or local laws. We are committed to providing an inclusive and accessible hiring process for all candidates.

Accessibility Statement

The National Audubon Society endeavors to keep our careers site accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact Accommodations@audubon.org. This contact information is for accommodation requests only and cannot be used to inquire about the status of applications.