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Programming Manager

National Domestic Workers Alliance

National Domestic Workers Alliance

Operations
Posted on Thursday, May 23, 2024

Programming Manager

Employee Type: Full Time
Reports To: Senior Director of Worker Experience
Work Location: Remote
Salary: $79,310-82,933

ORGANIZATIONAL BACKGROUND:

The National Domestic Workers Alliance (NDWA) is the leading national voice for dignity, respect, and recognition for domestic workers in the United States. NDWA was founded in 2007 by organizers and worker leaders in six cities representing nannies, house cleaners, and care workers, and now represents an alliance of more than 76 organizations across 22 states and 395,000 domestic workers nationally.

We envision a society where domestic work is valued as essential to our collective well-being, domestic workers are leaders in shaping the care sector, and domestic work jobs are good, economically secure jobs.

For over 15 years, we’ve worked to advance our mission by making domestic work visible. We’ve worked to pass policies that enable rights and higher wages for domestic workers across the country, changed public awareness and opinion about the dignity and value of care work, and built the capacity and leadership of domestic workers to organize and advocate for their rights.

We see the next era of our organization as an opportunity to move domestic work from newfound visibility towards transformation, and we’re ready to elevate care workers to the essential workers of the 21st-century economy.

We’re a multi-racial, multi-lingual organization building a powerful movement rooted in the human rights, dignity, and equality of domestic workers, care workers, immigrant women, and women of color.

POSITION SUMMARY:

NDWA creates opportunities for domestic workers to develop leadership skills and put them to use to advance the organization’s mission of winning rights and respect. In addition, NDWA is a democratic organization where members have a voice in strategic direction and priorities, and where domestic workers are central to organizational governance. Our matrix of worker leadership includes programs for workers to develop entry-level skills and then progress to more advanced roles in areas including outreach, enforcement of rights, strategy and campaign development and governance.

NDWA seeks a skilled, highly organized and values-aligned Programming Manager to coordinate worker trainings and programs, ensuring that our leadership pipeline can flourish and expand. Using excellent project management and popular education program design skills, the Programming Manager will coordinate some of NDWA’s existing political education, leadership and workforce development programs including programs for NDWA’s broad base of workers and more intensive courses for its deep core of advanced leaders, and will collaborate with others to develop new training agendas as new needs emerge. The Program Manager will work under the supervision of the Sr Director of Worker Experience and will collaborate closely with NDWA’s Organizing Team, made up of 35+ local, national and digital organizers. This is a remote position that focuses on national-level programming delivered to domestic workers throughout the U.S., using online meeting and programming tools, with some in-person components.

PRIMARY RESPONSIBILITIES:

Curriculum development and facilitation

  • Recruit, train and support facilitation teams for existing training programs. Coordinate domestic worker facilitation teams, providing coaching and mentorship for domestic worker leaders to hone their facilitation skills

  • Facilitate meetings and trainings, and model facilitator best practices

  • Identify new programs that are needed by NDWA’s domestic worker base

  • Develop training agendas and materials for both online and in-person facilitation of new and existing programs

Program coordination

  • Coordinate program participant recruitment and communications

  • Record and track data on program participation

  • Carry out program evaluations and reporting

  • Coordinate partnerships with outside training vendors, including communication, scheduling and other planning

  • Collaborate with digital organizing and products teams to explore, practice and hone the use of digital tools for program outreach, delivery and coordination

  • Make NDWA’s national worker programs visible to a broad audience, both inside the organization and externally

REQUIRED QUALIFICATIONS

Curriculum development experience

  • 3-5 years’ experience coordinating leadership development, organizer training, political education and other programs for low-wage worker organizing

  • Experience designing accessible programs taking into account literacy and language issues

  • Track record of curriculum development using popular education methodologies

Program management experience

  • Experience in managing multiple projects and tasks; excellent skills for managing timelines and coordinating dynamic teams to carry out high quality programs together

  • Expertise, skill, interest and commitment in doing administrative work- including office operations, communications systems, data entry, and event support

  • Ability to coordinate evaluations and track program successes and areas for improvement.

Digital skills

  • Experience using digital tools for large-scale program delivery, including using Zoom or other platforms as training spaces, using video, chat or other tools for content delivery

Language skills

  • Bilingual English/Spanish, and excellent verbal and written communication skills in both languages;

Approaches to the work

  • Excellent relational skills: friendly, diplomatic, patient, supportive of others

  • Love of fast-paced environments and the ability to respond and pivot to shifting priorities;

  • Agreement and alignment with NDWA’s vision and values;

  • Understanding of issues facing low-wage workers, immigrant communities, and other communities of color;

  • Innovative and hungry to solve problems through creative program design

  • Proficiency with Google Suite, including Google Calendar, Google Docs, and Google Sheets;

  • Excellent attention to detail and well organized;

  • Ability to work well with diverse groups and populations;

  • Ability to work flexible hours, including working some weekends, and to travel about 20%

  • Ability to anticipate needs, take initiative and work independently;

How to Apply: Please apply directly to the job posting and send resume and writing sample. Applications will only be accepted electronically, and solicitations to individual staff are unlikely to be responded to.

We value a truly diverse workforce and a culture of inclusivity and belonging. People from historically disadvantaged communities, such as Women, People of Color, People with Disabilities, and LGBTQIA+ people, are strongly urged to apply. NDWA is a union employer; this position is a bargaining unit position.

NDWA participates in the E-Verify program and is an Equal Opportunity Employer.