ABOUT THE ROLE
At New Story, we pioneer solutions to end the global housing crisis by empowering families to become land and homeowners in thriving communities. We believe innovative approaches are crucial to achieving this mission at scale, and we are committed to tackling the systemic barriers inherent in affordable housing and financial inclusion for underserved populations.

We’re looking for someone who thrives on bringing structure to complexity. The Impact Associate Project manager plays a key role in making this possible by managing and coordinating the day-to-day implementation of core activities in the field and ensuring plans translate into real-world outcomes.

Working closely with internal teams and local partners, you’ll keep field activities on track by making sure plans turn into action, timelines remain on track, teams are aligned, and families are informed and supported throughout the Housing & Community Journey. Done, on time and with care.

This role is ideal for someone who loves execution. You’re organized, proactive and energized by being close to the action. If you're a project manager at heart who enjoys solving problems in real time, creating structure in fast-moving environments, and wants to see tangible impact from your work, we want to hear from you!

WHERE YOU'LL FOCUS

Project Management & Execution

• Own the day-to-day coordination of field activities such as family workshops, events, community onboarding, and ongoing follow-up.

• Create and maintain project calendars, timelines, and task trackers to support smooth, timely execution.

• Coordinate logistics for field activities, including locations, materials, attendance, and team alignment.

• Followup with internal and external stakeholders to ensure action items are completed and blockers are removed

Family Communication & Engagement

• Oversee the implementation of family communication and engagement strategies across all project strategies in coordination with Marcomms and local field teams. Ensure community feedback is captured, synthesized, and shared with relevant teams to improve decision-making.

Documentation & Strategy Support

• Assist in drafting internal documents that summarize project progress, identify bottlenecks, and propose improvements.

• Contribute to the creation of local project plans or implementation playbooks based on field learnings.

• Help systematize practices and adapt project tools and materials to local needs.

• Support small process improvements that increase clarity and speed in execution
  

Monitoring & Internal Reporting

• Track progress toward project goals and flag potential risks or delays.

• Maintain basic dashboards and reports for internal visibility and decision-making.

• Collaborate with field team leads to document learnings, success stories, and data from community-level activities.
  

WHO YOU ARE

• 2-3 years of experience in project coordination, community programs, or similar operational roles.

• Excellent organizational and time management skills, with strong attention to detail.

• Clear communicator, capable of managing direct contact with community members and internal teams.

• Comfortable using systems to track progress and data.

• Skilled at writing short reports or summaries that translate field information into useful insights.

• Collaborative, solutions-oriented, and motivated by impact.

• Fluent in Spanish and English.

WHAT YOU SHOULD KNOW

New Story is in a period of strategic growth and innovation. As we explore new housing models and community strategies, many of our frameworks and processes are still evolving — and we see that as a strength. This role is ideal for someone who thrives in dynamic environments, embraces iteration, and is excited to help shape emerging ideas into actionable strategies.

We’re looking for someone who can bring structure and initiative while staying flexible. Your responsibilities may shift over time as we learn more from the field and design new projects. If you’re energized by the opportunity to co-create solutions, adapt in real time, and grow alongside a mission-driven team, we’d love to work with you

REPORTING STRUCTURE

This role reports to the Director of Field Operations.

LOCATION, COMPENSATION, & TRAVEL

This is a hybrid role based in Mexico City, Mexico. Our annual salary range for this role is $600,000 - 800,000 MXN (gross salary).

BENEFITS

Health & Wellness. We believe in thriving communities and that starts with our team being happy and healthy. New Story currently covers 100% of Employee-Only premium costs for Major Medical Health Insurance through AXA and Life Insurance through MAPFRE. New Story will also cover 60% of premium costs for a team member's dependents. Additionally, team members are provided a Flex Benefit Card with a monthly allowance of $1,000 MXN for supermarket, food, and wellness expenses.

Aguinaldo. Team members receive a federal mandated holiday bonus equivalent to 15 days of pay on or before December 20. This amount will be pro-rated for team members within their first year at New Story.

Vacation Premium. On the first (and subsequent) work anniversary, team members will be paid their annual vacation premium bonus equivalent to the number of vacation days allotted for the year at a rate of 25%. Team members enjoy a base of 12 vacation days per year.

Unlimited Vacation after the 1st Year. We believe you should have a flexible schedule that makes space for family, wellness, and fun. For the first 12 months, you'll have 12 days of PTO, 14 paid holidays, and YOUR birthday off. After year one, you can enjoy an unlimited vacation policy. This time off is paid at the regular base rate of pay.

Summer and Winter Breaks. We believe rest is critical to getting results. We intentionally pause as a whole company twice per year. Team members enjoy the first week of July and the week between December 24 and January 1.

5-Week Sabbatical after 5th Year. At the 5-year mark, we celebrate your hard work and dedication with a sabbatical. Team members take 5 weeks off fully paid to rest, recharge, and reflect.

Paid Parental Leave. Primary caregivers are given 12 weeks paid time off. Secondary caregivers are given 6 weeks paid time off.

Adoption Reimbursement. For families who are willing to adopt, thank you! New Story will reimburse eligible team members up to $180,000 MXN for adoption related expenses.

Intentional Gatherings. As a remote team, we recognize how valuable and rejuvenating in-person time can be. Whether it’s an all-company Team Summit, Fun Camp for fundraisers, or spontaneous department gatherings, we set aside budget to gather in-person to have fun, reflect, and plan together.

Improve Thru Learning. We believe in always learning and leveling up our skills. Whether it's paying for a conference, an online course, or books, an internal Hackathon, a Tea(m) Talk, or a lunch and learn, we invest in each team member so they can be the best at their craft.

Trips to the Field. It’s amazing to meet the families we help and see the homes up close and personal. You'll get to visit the work first hand in either Mexico or El Salvador. Prioritization will vary by role.

ABOUT NEW STORY

We solutions to end the global housing crisis by empowering families to become land and homeowners in thriving communities.

Since New Story started in 2014, we have impacted over 15,000 lives through safe housing across 4 countries.

We’re a vibrant and energetic team based across the US and in Mexico City. Usually, you can find us drinking coffee or bubble tea and eating churros wherever we can find them.

ABOUT OUR CULTURE

Culture is #1 for us. We invest significant time, focus, and resources to building the best environment possible. Why? Over the course of the year we spend a large chunk of our time at work. So at New Story, we want our team to find fulfillment, autonomy, mastery, and joy at work. A workplace where you can bring your whole self.

At New Story, you can expect to find a culture that reflects our values:

Courage to Pioneer. Through learning, innovation, and iteration, we create transformative solutions and unlock new opportunities for underserved families

Humble Pursuit Of Excellence. We focus on the quality of our inputs, building strong personal habits and systems, and bringing our best every day.

Extreme Ownership. We take full responsibility for our commitments, tackle challenges proactively, and own outcomes with resilience.

Detailed Customer Obsession. We relentlessly seek to understand customer needs and desires, listening with curiosity and learning from feedback to improve.

Building Together // Construimos Juntos. We are committed to each other’s success and well-being, knowing that when one succeeds, the entire team wins.

A WELCOMING PLACE FOR ALL

New Story strives to nurture a welcoming culture of shared values and radical candor for everyone. We welcome all applicants, regardless of background, to submit an application. Black, Indigenous, and people of color are especially encouraged to apply! We know we will only succeed if we have a team who brings a wide variety of perspectives and backgrounds.

As an equal opportunity employer, our hiring decisions are based solely on qualifications, merit, and business needs at the time of hire. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws. This policy applies to all employment practices within our organization.

Join us.

Compensation Range: MX$600K - MX$800K