About Open Philanthropy

Open Philanthropy is a philanthropic funder and advisor; our mission is to help others as much as we can with the resources available to us. We stress openness to many possibilities and have chosen our focus areas based on importance, neglectedness, and tractability. Our current giving areas include potential risks from advanced artificial intelligence, global health and development, scientific research, global public health policy, farm animal welfare, and biosecurity and pandemic preparedness. In 2024, we recommended $650 million to high-impact causes, and we’ve recommended over $3.9 billion in grants since our formation.

About the role

At Open Philanthropy, we use Salesforce to manage our fundraising and grantmaking. We aim to make our system a user-friendly, end-to-end solution for tracking grants from their initial recommendation all the way through to processing. Our Salesforce user base is around 150 and growing, and our instance is low-record-volume but high-touch and high-complexity, with significant customization (e.g. automation, code, integrations). To support this work, we’re looking for a Salesforce Technical Project Manager who can apply rational, systematic thinking to project management, prioritization, and resource allocation.

This role is particularly critical to our team's evolution. Currently, project management/coordination happens on an ad hoc basis; responsibility for project management is spread across all team members. Your ability to formalize these processes and create sustainable systems will be transformative for our team's effectiveness, allowing us to devote our technical resources to complex implementation work while ensuring stakeholders maintain clear visibility into project progress.

The successful candidate will bring structure to this environment through systematic technical project management. Using primarily Agile methodologies, the Salesforce Project Manager will provide technical project management; project intake, prioritization, and resource management; and team support and enablement.

Key responsibilities

Salesforce technical project management

• Collaborate with architects and developers to assess technical complexity, dependencies, and risks during project scoping.

• Translate high-level business goals into actionable technical project plans, ensuring alignment between stakeholder needs and technical feasibility.

• Manage end-to-end delivery of Salesforce and related technical projects, including overseeing planning, execution, testing, and deployment.

• Proactively identify potential delivery risks or blockers and coordinate timely mitigation strategies with Salesforce team members and stakeholders.

• Work with team members to break down projects into actionable sprint tasks and ensure timely execution.

• Track progress against milestones, adjusting timelines and resources as needed to maintain delivery commitments.

• Oversee and facilitate user acceptance testing (UAT) and rollout planning, ensuring completed solutions meet agreed-upon business requirements and are taken up by users.

• Own stakeholder communication and relationships as projects progress.

  • Liaise between the team and stakeholders throughout project phases.

  • Provide transparency around project decisions and team capacity vs. demand.

  • Keep stakeholders informed about timelines, progress, and changes.

Project intake, prioritization, and resource management

• Manage and continuously refine the Salesforce team’s project intake and prioritization process, ensuring requests are clearly documented and evaluated against established prioritization criteria.

• Partner with stakeholders to capture essential business needs and clarify desired outcomes via project intake calls and discovery sessions.

• Apply the Salesforce team’s prioritization framework to rank project requests, balancing strategic value, urgency, and technical effort.

• Sequence project delivery to minimize dependencies and maximize business impact.

• Collaborate with Salesforce and Grants team leadership to adjust the Salesforce project roadmap in response to urgent needs, shifting priorities, or capacity changes.

• Produce and maintain clear, accessible visualizations (e.g. active project roadmaps, capacity tracking visuals, etc.) to communicate project status and team bandwidth across the organization.

• Ensure a continuous pipeline of work, keeping backlogged projects and cases refined and actionable.

Team support and enablement

• Define, document, and iterate on delivery processes that ensure consistency, transparency, and efficiency.

• Support the Salesforce team in maintaining a centralized knowledge base of system and business process documentation.

• Provide timely and high-quality responses to ad hoc stakeholder support requests through the team’s case rotation

• Identify patterns in support requests to inform backlog prioritization and propose proactive process or system improvements.

• Promote a culture of collaboration, accountability, and learning within the Salesforce team.
  
  

Who might be a good fit

Beyond standard Agile project management skills, you should excel at creating and maintaining clear frameworks for decision-making and accountability. A successful candidate will also demonstrate most of these qualities:

• 3+ years technical project management experience, including experience managing enterprise-level technology projects

• 3+ years of technical experience with the Salesforce platform (not end-user experience)

• Strong analytical mindset and comfort with data-driven decision-making

• Excellence in stakeholder communication and relationship building at every level of an organization

• Track record of creating, maintaining, and improving processes

• Proven ability to develop project and resource plans and maintain accountability for timelines and milestones

• Experience in requirements gathering and analysis

• Strong documentation skills

• Comfort with ambiguity and process design

• Certified Project/Product Managers and/or Salesforce professionals (Certified Scrum Master, Certified Scrum Product Owner, PMP, Salesforce Admin, Salesforce App Builder, etc.)

• Alignment with OP's mission
  
  

Where you'll fit in our team

The Salesforce Technical Project Manager will report to our Senior Administrator and work closely with our five-person Salesforce team (soon to be six, including you!). This role owns the connection between technical implementation and stakeholder expectations on our team’s most strategic projects, ensuring both sides are aligned and informed throughout the project life cycle.

As the owner of our project prioritization framework and capacity management process, you'll become an essential partner to both the technical team and our organizational stakeholders. You'll collaborate with architects during project intake meetings to assess technical complexity while independently managing the ongoing coordination and accountability that keeps projects on track.

A day in the life

On any given day as our Salesforce Technical Project Manager, you might:

• Lead the biweekly Prioritization Meeting with Salesforce and Grants team leadership, facilitating discussion on current project priorities and recommendations on newly requested projects.

• Attend a project intake meeting alongside an architect, gathering requirements to assess priority, develop Level of Effort estimations, and projected timelines.

• Check in on current project/sprint deliverables, ensuring there are no blockers on either the team or stakeholder side.

• Communicate timeline adjustments if unexpected complexities arise, ensuring all parties are informed of changes.

• Work with team members to decompose their sprint items into manageable tasks and track progress.

• Create visualizations like Gantt charts or capacity diagrams to support resource planning.

• Prepare project delivery plans based on available capacity, project dependencies, and business priorities.

• Coach the team on sprint planning, retrospectives, and backlog grooming sessions, depending on where we are in our sprint cycle.

• Meet with stakeholders to provide project updates and manage expectations.

The ideal candidate for this position will possess many of the skills and experiences described above. However, there is no such thing as a "perfect" candidate. Above all, we are looking for people motivated to contribute to our mission of helping others as much as we can with the resources available to us. Whatever your background, please apply if this role would make you excited to come to work every day.

Role details & benefits

• Compensation: The compensation for this role is $155,391.16, which would be distributed as a base salary of $135,122.75 and an unconditional 401(k) grant of $20,268.41 for U.S. hires.

  • These compensation figures assume a remote location; there would be geographic adjustments upwards for candidates based in the San Francisco Bay Area or Washington, D.C.

  • All compensation will be distributed in the form of take-home salary for internationally-based hires.

• Time zones and location: You can work remotely. While we are unable to sponsor visas for this role, we are open to hires outside the U.S. Our Salesforce team lead is based in New York, so this position would require enough flexibility to overlap with Eastern Time for at least 5-6 hours of the workday.

• Start date: We’d like a candidate to start as soon as possible after receiving an offer — likely in November or December 2025.

• Benefits: Our benefits package includes:

  • Excellent health insurance (we cover 100% of premiums within the U.S. for you and any eligible dependents) and an employer-funded Health Reimbursement Arrangement for certain other personal health expenses.

  • Dental, vision, and life insurance for you and your family.

  • Four weeks of PTO recommended per year.

  • Four months of fully paid family leave.

  • A generous and flexible expense policy — we encourage staff to expense the ergonomic equipment, software, and other services that they need to stay healthy and productive.

  • A continual learning policy that encourages staff to spend time on professional development with related expenses covered.

  • Support for remote work — we’ll cover a remote workspace outside your home if you need one, or connect you with an Open Phil coworking hub in your city.

  • Note: We can’t always provide every benefit we offer U.S. staff to international hires, but we’re working on it (and will usually provide cash equivalents of any benefits we can’t offer in your country).

We aim to employ people with many different experiences, perspectives, and backgrounds who share our passion for accomplishing as much good as we can. We are committed to creating an environment where all employees have the opportunity to succeed, and we do not discriminate based on race, religion, color, national origin, gender, sexual orientation, or any other legally protected status.

If you need assistance or an accommodation due to a disability, or have any other questions about applying, please contact jobs@openphilanthropy.org.

The deadline for this application is September 10, 2025 at 11:59pm Pacific Time.

U.S.-based Operations staff are typically employed by Open Philanthropy Project LLC, which is not a 501(c)(3) tax-exempt organization. As such, this role is unlikely to be eligible for public service loan forgiveness programs.

AI/ML notice: Open Philanthropy may use artificial intelligence (AI) and machine learning (ML) technologies, including natural language processing and predictive analytics, to assist in the initial screening of employment applications. These AI/ML tools assess applications against characteristics and qualifications relevant to the job requisition. These tools are designed to help identify potentially qualified candidates, but they do not make automated hiring decisions. The AI/ML-generated assessments are one of several factors considered in the hiring process. Our human recruiting team will thoroughly evaluate your skills and qualifications to determine your suitability for the role.

If you prefer not to have your application assessed using AI/ML features, you may opt out by reaching out to jobs@openphilanthropy.org and letting us know. Opting out will not negatively impact your application, which will be reviewed manually by our team.