We strongly encourage you to apply if this role and our mission sounds interesting to you, even if you are not sure you meet all of the qualifications. We are interested in a wide variety of experiences and backgrounds.

A LITTLE ABOUT US

ParentsTogether is a community of over 3 million parents, caregivers, and advocates working together to make the world a better place for children and families. We are a small-but-growing, nimble team innovating across a complex multi-channel media platform. We leverage digital tools from Facebook Messenger, SMS, email, Instagram and TikTok to provide timely, relevant parenting news and advocacy opportunities that matter to families.

ABOUT THE ROLE

This full-time, remote position is focused on producing, QAing, and analyzing the performance of mobile messaging campaigns through a variety of mediums, including text messages, emails and Facebook & Instagram Messenger chatbot flows, in order to grow and engage our rapidly expanding community of parents.

Youll be a great fit for this role if youre able to easily learn and use new tech platforms, youre very detail- and logic-oriented, and you love using data to figure out how to create a better experience for digital audiences. While your skills are technically oriented, you have a passion for social justice and equity; you want to be part of a team that shares that commitment.

RESPONSIBILITIES

In this role, youll provide critical production support for our ParentsTogethers various digital content channels. This includes, but is not limited to:

Production Support

• Upload content and build interactive flows in our Messenger bot platform (Chatfuel), SMS, email and petition platforms; our flows might include petition actions, activity ideas for kids, or requests for personal stories we can leverage for advocacy

• Apply our data tagging system so that we can track user behavior, run tests, and improve our user experience across all platforms

• Respond quickly to rapid requests for content builds on Slack or Trello

• Support our teams as they design new experiences for campaigns

• Assist in building, cloning and deploying ad campaigns in Facebook Ads Manager

• Suggest improvements to our process, tagging, and flows based on project goals

• Set up, run and collect metrics for A/B tests

QA Support

• QA Messenger, SMS, email and ad experiences on various devices; ensure flows match the expected experience to the letter, verify audience targeting, and check the data tagging happening on the back end

• Ability to detect, report, and quickly troubleshoot bugs

• Respond quickly to requests for QA on Slack or Trello

• Use Trello, Slack, and Google Sheets to track and communicate progress

• QA ad campaigns set up in Facebook Ads Manager

Analytics

• Measure and report on user behavior in Messenger, SMS, email, ad and petition platform flows; track click rates, blocks, unsubscribes, and other relevant engagement metrics

• Streamline reporting so that we can draw conclusions about where to focus our efforts and what to build next

QUALIFICATIONS

You might be a great fit for this role if you have:

• One to three years of experience preferable

• Expertise with digital media platforms, including digital content production

• An interest in messaging platforms, SMS, email, digital ads or bots

• The aptitude to quickly figure out tech platforms or web apps (a technical/coding background is not required, but you should be able to quickly learn new tools and teach yourself tech skills)

• Very strong attention to detail and excellent quality assurance skills

• Familiarity with digital analytics processes, metrics collection and reporting

• An analytic mindset: you can isolate the key results and learnings from an experiment, and present to the wider team

• An entrepreneurial spirit: Youre an exceptional problem solver who gets things done

DETAILS ABOUT THE ROLE

Location: Remote/flexible - Schedule and geography are flexible as long as you are generally available 12 PM - 5 PM ET on most weekdays.

Benefits include health insurance (with cost-share for dependents) for employees working > 75% time, three weeks of vacation (plus holidays and the last week of the calendar year off), paid family and sick leave, retirement match after four months on staff, and a FSA account. This position is considered exempt.

Compensation and Benefits

Compensation for this role is $55,000 - $65,000, depending on experience. Additional benefits include:

Benefits include health insurance (with cost-share for dependents) for employees working > 75% time, three weeks of vacation (plus holidays and the last week of the calendar year off), paid family and sick leave, retirement match after four months on staff, and a FSA account. This position is considered exempt.

MORE ABOUT US

ParentsTogether organizes parents and advocates to speak out in favor of economic justice, pandemic relief, public education, affordable childcare, kids health, racial justice, protection for immigrant families, and other important priorities where parent voices are central to the success of campaigns.

We have a positive, low-ego, low-drama work culture. All of us love our work and are driven to help ParentsTogether succeed. Our strategy framework is based on lean startup principles. We try out ideas quickly, see what works, and iterate.

At ParentsTogether, we have an intersectional analysis and believe that building a multiracial, cross-class parent movement is non-negotiable. We are actively working to build a diverse team; people of color, people from poor and working class backgrounds, LGBTQ folks, and people with disabilities are strongly encouraged to apply. We are an equal opportunity employer and do not discriminate based upon gender, race, national origin, disability, age, religion, sexual orientation, or gender expression.

HOW TO APPLY

Apply Online at https://www.careers-page.com/parents-together-foundation/job/QY8VR7R9 only. Please include the following:

• Resume or CV

• Answer the following questions:

  • If you are currently employed, tell us where you work and what you do.

  • Do you have experience with loading content into a content management system (like Wordpress, Joomla or Drupal) or other marketing platforms for email or chat (like Mailchimp, Action Network, Chatfuel, ManyChat, etc.)? If so, please elaborate.

  • Have you used a task tracking system like Jira, Trello, Basecamp or Asana? If so, please elaborate.

  • What experience do you have with quality assurance or any other work where you were completing a detailed, step by step process to finalize a project?

  • Can you describe a time when you had to learn a new platform or technology? How did you go about it?

Applicants will be considered on a rolling basis until the position is filled; preference will be given to those who apply by July 14, 2023.

Reach out to deseyre@parents-together.org with any questions.