Location: Remote, New York City, or Oakland, CA

Role Type: Full-time, temporary for 6 months

Compensation: $11,250/month

Visa sponsorship: Not available

Hires remotely in: United States

Experience: 3+ years

About us

Recidiviz is creating safer, healthier communities by improving outcomes for people in the criminal justice system. We build technology to reduce the number of people in prison and to help criminal justice leaders embrace data-driven decision-making.

Using software tools and thoughtful product design, we’ve been able to safely and permanently reduce incarceration and improve outcomes. We work side-by-side with leaders of the criminal justice system, people in prison and on supervision, and ecosystem partners to build a better path forward. In addition to the revenue we earn from state partners, some of the most respected philanthropists and foundations support our work.

People who succeed at Recidiviz lead with kindness and humility, assume good intent, learn from failure, and fix problems when they see them. They are excited to work arm in arm with government leadership and staff to improve outcomes. They are great listeners. They build deep relationships with and empathy for the people we work with and the people who our mission serves, even when those two groups feel at odds.

About the role

This is a unique opportunity to spend 6 months in a high-agency, scrappy role designed to bridge the gap between product strategy and field reality for the Case Planning Assistant, one of Recidiviz’s flagship products that supports dynamic needs assessment, autogeneration of an action plan, and connects clients to local resources tailored to them. You will own the end-to-end success of our Case Planning Assistant implementations.

Specifically, you’ll handle the technical "last-mile" scoping and configuration required to tailor CPA to a specific state’s policy and process context. You will own the prompt engineering, workflow integration, and hardware setup that allows our software to function seamlessly within government agencies. This role requires the ability to travel a few times quarterly to state partner sites to troubleshoot physical hardware and observe assessment environments firsthand while also creating consistent feedback loops to the CPA team based on findings. Expect monthly progress checks, weekly status and update check-ins and a clear line of communication all the time.

As the first person in this dedicated role, you won't just follow a playbook—you will write it. You will be the "boots on the ground" navigating the complexity of our most diverse use cases to find the patterns that scale. Your success in this six month period will define the standard for how we deploy CPA across many states in the years to come. The original contract term is for 6 months, but there is an option to extend if usage and impact results after 6 months are promising and you are eager to continue.

Core responsibilities

1. Technical Configuration & Library Development

• Conduct deep-dive conversations with state staff to validate user needs and determine the precise configuration required for CPA to land successfully in a new state, ensuring it effectively replaces or enhances legacy assessment and case planning tools.
• Tailor the internal logic, inputs, and outputs of CPA assessments to align with a state’s specific legal policies and use-case specific environmental constraints
• Get hands-on to develop, test, and iterate on assessment configurations within the CPA platform.
• Work closely with the Safety and CPA teams to ensure every new configuration passes rigorous safety standards.
• Build out and maintain configuration best practices/guidelines and a"Configuration Library" to ensure that learnings from one state or use case are propagated across the entire organization.

2. Tactical Implementation & Hardware Logistics

• Work with state teams for new deployments, supporting initial discovery and scoping (eg. acting as the subject matter expert on CPA configuration; generating sample configurations to support UXR) to hardware troubleshooting during testing and rollout
• Determine physical deployment requirements at facility level and address on-the-ground challenges related to microphone setups, assessment room environments, facility workflows, assessment enablement, and specialized device access, such as enabling tablet functionality in correctional facilities. For a given state, you’ll determine things like, “Will Recidiviz need to provide hardware?”, “Does the user’s setup (e.g., closed laptop with external monitor) impact software performance?”, etc.

3. Scaling & Role Definition

• From Bespoke to Systematic: Transition our implementation process from manual, one-off efforts into a repeatable, high-efficiency engine.
• Iterate with Product Eng: Act as the primary technical feedback loop between field deployments and our core engineering team to rapidly incorporate real-world feedback into the product.
• Feedback Loop: Act as the primary voice advising the Core Product Team on what features are needed to make the platform impactful and scalable

Who You Are

• Adaptable: You are as comfortable interviewing a user about their workflow as you are troubleshooting a hardware configuration or tweaking platform logic.
• High Agency: You don't wait for a manual. If a deployment is blocked, you are the one finding the workaround or building the solution.
• Systemic Thinker: You can take a messy, individual use case and figure out how to standardize it for the next 10 states.
• Technically Scrappy: You have a "maker" mindset—comfortable with complex logic, data mapping, and talking directly with engineers to make things happen..

Minimum qualifications

• Technical Problem-Solving: Ability to troubleshoot hardware, networking, and software integration issues in diverse field environments.
• Prompt Engineering Skills: Familiarity with tailoring LLM inputs/outputs to specific technical and policy constraints.
• Workflow Design: Experience analyzing existing manual processes and designing technical integrations to replace or improve them.
• User-Centric Mindset: Strong UXR skills to translate staff needs into technical configurations.
• Adaptability: Comfortable moving between multiple states with vastly different policy environments while maintaining a product-focused expertise.

Preferred qualifications

• Comfortable diving into technical weeds, debugging, and committing small PRs
• Experience working in a fast-moving startup environment.
• Personal or professional experience working with the criminal justice system.
• Previous experience in a "DevOps" or deployment-heavy role within a mission-driven organization.

Compensation

Compensation is standardized based on roles and responsibilities. This ensures equitable compensation and responsible stewardship of our resources. As such, we do not negotiate compensation offers.

The compensation for this role is $11,250 per month. This role is considered a full-time, temporary opportunity for 6 months.

What we offer

• Effective, extremely thoughtful colleagues, working together on a mission that matters
• 90% medical, dental, and vision insurance coverage for you and your dependents
• Flexible time off, including 20 days of PTO, 3 days of paid volunteering time, and 13 paid holidays per year
• 401(k) retirement plan with 5% company match and no vesting period
• 12 weeks of paid parental leave
• Complimentary One Medical membership (availability based on location)
• Monthly ClassPass credit for personal wellness
• Free mental health support via Talkspace
• Well-located offices in Oakland and Manhattan, with the flexibility to work remotely or go into either office as you choose
• An annual company offsite and other ad-hoc gatherings
• All the exhilarating challenges and stretch opportunities of a tech startup, combined with the mission-driven heart of a nonprofit

More about Recidiviz

Recidiviz was an all-volunteer effort until early 2019, when Clementine, Andrew, and Joshua founded the organization. Since then, we’ve built an A-team of software engineers, designers, product managers and domain experts, from companies like Google, Apple, Dropbox, Opower, and Sidewalk Labs. Recidiviz was part of Y-Combinator’s 2019 class and has received support from some of the most respected philanthropists and foundations, including Ford Foundation, Mackenzie Scott, Schmidt Futures, Arnold Ventures, Chan Zuckerberg Initiative, and the Mozilla Foundation.

Today, Recidiviz works with (and earns revenue from) over 19 state partners - big and small, red and blue - and touches over 45% of the country’s incarcerated population. We have helped to get hundreds of thousands of people out of the criminal justice system, safely and equitably. In addition to partnering with state Departments of Corrections, Recidiviz collaborates with and learns from partners – from organizations like the Correctional Leaders Association (CLA) to community based organizations and justice-impacted individuals, whose perspectives guide our work.

To learn more about how we do what we do, check out our 2025 Year in Review, read some press coverage, or watch our TED Talk. And if you’re really keen to see our work, you can dive into our Github :).

An important note

Lasting change is always built on diversity. Recidiviz recruits, employs, trains, compensates and promotes regardless of race, religion, color, national origin, sex, sexual orientation, disability, age, veteran status, ancestry, citizenship, marital status, gender identity and all protected status as required by applicable law. We consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you have a special need that requires accommodation, please let us know in your application. Even if you don't think you meet all the criteria above, drop your resume, and we'll take a look – you might be great for another role or another time!