Responsibilities will include, but are not limited to:

• Manage a portfolio of 100+ households, including both prospective and current supporters with the goal of driving dollars and resources to Robin Hood’s grantmaking budget
  • Cultivate and deepen relationships to retain and/or upgrade donors through strategic meetings, phone calls, personalized email communications, ongoing written contact, and events
• Pursue opportunistic fundraising streams
  • Strategically engage and solicit lapsed donors ($1k+) for re-activation in key campaigns including Big Benefit, Investors Conference, and Year-End
  • Strategically engage and solicit donors who have been identified with the potential to upgrade to Major Giving levels ($10K+)
  • Engage new donors and prospects through personal phone calls and face-to-face meetings
• Steward $1k+ donors with timely Thank You Calls, and other initiatives as needed
• Support donor engagement programs such as Family Philanthropy events, stewardship breakfasts, etc. by engaging donors, immersing them into the Robin Hood community, and serving as staff contact
• Serve as an RH101 Expert for donor acquisition opportunities, especially with the Partnerships & Initiatives team
• Maintain accurate and confidential records of donor interactions in Salesforce. Monitor, analyze, and report on program metrics and goals and modify strategies as necessary to meet objectives. Identify success and assessment metrics, analyzing rates, retention, and upgrades. Conduct mid-course (January or June) and yearly review and assessment of pipeline programs, adjusting as necessary.
• Serve as a team player, working collaboratively within the Development department on all department-wide campaigns and events, as well as with the Program Teams, in support of organization-wide priorities
• Serve as an expert on Robin Hood’s community partners, strategic direction, and poverty fight in New York City

Qualifications

• Minimum of 4 to 7 years of relevant experience
• Proven experience managing a portfolio of donors and skilled at cultivating strong relationships with donors through personalized communications and outreach to retain and upgrade their support.
• Demonstrated ability to communicate effectively, whether face-to-face, written or over the phone
• Ability to articulate Robin Hood’s mission and impact with compelling clarity and passion to existing and prospective donors

• Commitment to social justice and breaking the cycle of poverty
• Strong interpersonal skills: ability to influence others to achieve objectives, both internally and externally; and ability to work with stakeholders at all levels of the organization
• Skilled in CRM systems, preferably Salesforce, to manage relationships and analyze engagement data
• Excellent Microsoft Office suite skills (Outlook, Excel, PowerPoint)
• Excels within a dynamic team setting; positive and flexible
• Team player and collaborator; willingness to jump in where needed
• Self-starter skilled at completing tasks with minimal support
• Ability to travel locally and work occasional evenings and weekends
• Bachelor’s degree preferred, but not required

Diversity, Equity, and Inclusion

Robin Hood is committed to promoting diversity, equity, inclusion and representation in all aspects of its work. As New York City's largest poverty-fighting organization, Robin Hood believes that building a diverse team is fundamental to its agility to effectively serve and strengthen organizations serving the most vulnerable communities in the city, and to influence the policies that affect them.

Robin Hood believes in the potential that diversity creates -- deep and responsive relationships with its community partners; the ability to solve complex problems efficiently and effectively; and most importantly, the ability of its diverse staff to work to its full capacity.

Robin Hood builds diversity, inclusion, and equity practices into all aspects of its work. Its practices, values, traditions, and beliefs are embedded in the inclusive culture that it creates. Operationally, its formal and informal structures support a work environment that advances the professional development of staff at all levels, allows for innovation, and grounds its work as poverty fighters.

In its workplace, diversity equals representation. Robin Hood seeks to attract and retain a staff that reflects the communities that it serves. Racial and ethnic diversity matter to it, as does diversity among other cultural identifiers (ability, educational background, generation, gender, gender expression religion, immigration status, military status, sexual orientation, socioeconomic status).

Diversity within Robin Hood's staff is enhanced by its efforts at meaningful inclusion. It ensures that team members are empowered to make decisions, offer actionable feedback, and share credit for team success. Further, Robin Hood seeks to develop its talent professionally and has created an intentional focus on mentorship and sponsorship, particularly of junior staff. Its goal is to encourage long term talent retention and engagement, while fostering a culture of innovation.

Robin Hood Guiding Principles

As an organization committed to economic mobility, our work is grounded in the following Guiding Principles:

• Diversity, equity, and inclusion
• Proximity and humanity
• Risk-taking and innovation

Our professional community reflects myriad demographic characteristics, perspectives, and backgrounds, which includes various identities that reflect diversity in gender identity and expression, race, ethnicity, religion, sexual orientation, ability, and socioeconomic status. Our colleagues have access to opportunity and advancement, as we promote fair and equitable treatment and have encouraged participation by underrepresented groups. As a team, we promote a sense of belonging, high levels of engagement, and shared respect.

• Robin Hood puts people first. Always.
• Robin Hood is unafraid to take action and create solutions.
• Robin Hood is data driven and heart led.
• Robin Hood works the coat check.

Salary and Benefits

Robin Hood provides a competitive compensation package with extensive benefits, including medical, dental, vision, and life insurance. Employees benefit from a 403(b) retirement plan match and an additional 12% employer contribution to a 401(a) retirement plan. We support a healthy work-life balance, offering new hires 20 days of accrued paid time off. This position is based in New York City.

The salary range for this role is $100,000 - $130,000.

To Apply