Associate, Human Capital

About Robin Hood

Founded in 1988, Robin Hood finds, fuels, and creates the most impactful and scalable solutions lifting families out of poverty in New York City. The largest poverty fighting organization in New York City, Robin Hood partners with top nonprofits in New York City and invests in legal services, housing, meals, workforce development training, education programs, and other vital services that give New Yorkers in need the tools they need to build better lives. The programs it funds are often the first of their kind and serve as demonstration models to identify what works before being replicated in other cities. Because its Board of Directors covers 100% of all administrative, fundraising, and evaluation costs, every dollar donated goes directly to organizations helping New Yorkers in need.

While Robin Hood’s primary focus is on New York, its impact extends far beyond the borders of the city. Its pioneering, metrics-based approach has become the gold standard for charities around the nation as Robin Hood works to understand and evaluate the impact of its partners to ensure that its philanthropic dollars are utilized to maximum impact. Robin Hood also supports its community partners and their leaders with financial and strategic support and management assistance that allows those organizations to maximize their impact.

Building on our 30 years of experience, Robin Hood is expanding our impact with an explicit focus on lifting families sustainably and measurably out of poverty through supporting the most effective community partners; influencing public policy; raising our thought leadership profile; importing and exporting effective ideas and strategies nationally; and building new collaborations with strategic partners. As New York City emerges from the worst of the global pandemic, we are focused on getting families back on their feet; getting kids back on track; and getting New Yorkers back to work.

Robin Hood also understands that if we are to support families living in poverty and find permanent pathways out of poverty and towards financial independence, we must become an effective partner with government, especially at the City and State levels. We do this by leveraging the expertise of those who are closest to the challenges of poverty, including community members, community-based organizations, and others with specialized skills and knowledge. We also aim to collaborate with New York City government to fund program and policy innovations that hold the promise of expanding economic opportunity in New York City – providing nimble “risk capital” for high-potential strategies. In this way, we seek to leverage our philanthropic investments by finding ways to advance the highest-impact strategies at scale.

Given its long-standing reputation among influencers and support of over 200 New York City non-profit organizations, Robin Hood has the unique ability to be a catalyzing force for households experiencing poverty, bringing distinct constituencies together to develop and spread the most effective strategies to advance economic mobility in New York City and beyond.

Reporting Relationship

The Associate, Human Capital is on the Human Capital team and will report to the Chief of People & Culture.

Position Overview

The Human Capital team at Robin Hood is charged with attracting, retaining and developing Robin Hood’s exceptional talent to ensure that the organization is well equipped to take on the critical fight against poverty in New York City. The Associate, Human Capital is responsible for providing exceptional administrative, transactional and project support ensuring benefits management, payroll and recruiting run seamlessly.

Responsibilities

• Recruitment Coordination: Take the lead on recruitment coordination and manage the workflow to ensure that roles are closed within a reasonable timeframe
  • Post job description on all relevant job boards, manage and track all applicants in our ATS
  • Coordinate and schedule phone screens, interviews, project assignments, panel interviews, reference checks and reserve conference rooms
  • Occasionally support resume screening and phone screens
  • Support the department’s talent pipeline strategy/system
  • Support recruitment coordination for summer intern program
• New Hire Orientation and Onboarding
  • Conduct background checks and assist in gathering all legally required new hire documents (I-9’s, wage forms, etc.) and ensuring all are properly completed and signed
  • Support the execution of new hire orientation, conduct new employee orientation, including an overview of team handbook policies and employee benefits
  • Assist in the administration of employee benefits through the full process cycle (employee enrollment, general administration of health, dental, vision, 403b, FSA accounts, etc.)
  • Create new hire staff briefing schedules and talent management meetings
  • Input new employee information into the payroll system (ADP/HRB) and ensure flawless execution
  • Conduct onboarding process for summer interns
• Offboarding Support
  • Ensure deprovisioning of all Robin Hood Assets
  • Schedule Exit Interviews and collect actionable data for increasing retention and organizational effectiveness
  • Terminate exiting staff member in the payroll system (ADP/HRB) and ensure flawless execution
  • Provide support on COBRA administration
• Event Planning
  • Plan and operationalize Human Capital events (i.e., holiday parties, Affinity Group events, Wellness events, etc.) including creating project plans, tracking deadlines and budget, and ensuring accurate and timely execution.
• Compliance
  • Create and maintain employee personnel files (digital and hard copy) in compliance with applicable legal requirements
  • Monitor compliance with government requirements and update as necessary (i.e., Heroes Act, NY Labor of Law posters, etc.)
  • Under the guidance of the Associate Manager, Human Capital, partner with Payroll and Finance on all related Human Capital and payroll matters
• Miscellaneous
  • Review, reconcile, process and track departmental invoices
  • Update org charts, maintain hard copy employee files and keeping all HC digital files up-to-date and organized ensuring documents are current and easy to find
  • Schedule meetings, track down outstanding documents and reports, and manage meeting minutes and keep the department humming
  • Create presentations, spreadsheets, copying, scanning, filing and mailing as necessary
  • Ad hoc projects as assigned (be ready to roll up sleeves).

Qualifications

• Bachelor’s degree or equivalent preferred with a minimum of two years of experience
• Ability to keep internal and external stakeholders apprised of progress in accomplishing work in a timely manner
• Strong analytical mind a must with problem solving abilities
• Loves to create work plans, manage projects, and organize. Really good at implementing and following through
• Meticulous in handling assignments with keen attention to detail, especially with numbers, and excellent follow-up skills
• Ability to work independently and as part of a team
• Outstanding customer service skills, ability to direct staff on available resources to solve problems or recommend solution with the highest standards of professionalism and confidentiality
• Build strong working relationships and thrives in a dynamic, deadline-driven environment while retaining flexibility and adaptability
• Ability to adapt to changing circumstances and new information with flexibility and resilience
• Excellent verbal and written communication skills
• Takes responsibility and ownership of own work and processes
• Expert with Microsoft Excel and Outlook. Proficient with Microsoft Word, PowerPoint and Canva
• Experience with ADP (HRB) preferred and general understanding of benefit administration
• Discreet. Ability to secure and maintain highly confidential information
• Driven by Robin Hood’s mission to eradicate poverty in New York City

Diversity, Equity, and Inclusion

Robin Hood is committed to promoting diversity, equity, inclusion, and representation in all aspects of its work. As New York City’s largest poverty-fighting organization, Robin Hood believes that building a diverse team is fundamental to its ability to effectively serve and strengthen organizations serving the most vulnerable communities in the city, and to influence the policies that affect them.

Robin Hood believes in the potential that diversity creates – deep and responsive relationships with its community partners; the ability to solve complex problems efficiently and effectively; and, most importantly, the ability of its diverse staff to work to its full capacity.

Robin Hood builds diversity, inclusion, and equity practices into all aspects of its work. Its practices, values, traditions, and beliefs are embedded in the inclusive culture that it creates. Operationally, its formal and informal structures support a work environment that advances the professional development of staff at all levels, allows for innovation, and grounds its work as poverty fighters.

In its workplace, diversity equals representation. Robin Hood seeks to attract and retain a staff that reflects the communities that it serves. Racial and ethnic diversity matter to it, as does diversity among other cultural identifiers (ability, educational background, generation, gender, gender expression religion, immigration status, military status, sexual orientation, socioeconomic status).

Diversity within Robin Hood's staff is enhanced by its efforts at meaningful inclusion. It ensures that team members are empowered to make decisions, offer actionable feedback, and share credit for team success. Further, Robin Hood seeks to develop its talent professionally and has created an intentional focus on mentorship and sponsorship, particularly of junior staff. its goal is to encourage long term talent retention and engagement, while fostering a culture of innovation.

Robin Hood Guiding Principles

As an organization committed to economic mobility, our work is grounded in the following Guiding Principles:

• Diversity, equity, and inclusion
• Proximity and humanity
• Risk-taking and innovation

Our professional community reflects myriad demographic characteristics, perspectives, and backgrounds, which includes various identities that reflect diversity in gender identity and expression, race, ethnicity, religion, sexual orientation, ability, and socioeconomic status. Our colleagues have access to opportunity and advancement, as we promote fair and equitable treatment and have encouraged participation by underrepresented groups. As a team, we promote a sense of belonging, high levels of engagement, and shared respect.

• Robin Hood puts people first. Always.
• Robin Hood is unafraid to take action and create solutions.
• Robin Hood is data driven and heart led.
• Robin Hood works the coat check.

Salary and Benefits

Robin Hood offers a competitive compensation package, with a salary range determined by years of experience, skills, and abilities. Each candidate’s placement within the range will be based on these factors while ensuring alignment with our commitment to equitable internal pay practices.

Our extensive benefits include medical, dental, vision, and life insurance, a 403(b) retirement plan with employer match, and a 12% employer contribution to a 401(a) retirement plan. We also support a healthy work-life balance by providing new hires with 20 days of accrued paid time off. This position is based in New York City and follows a hybrid work environment, with employees generally expected to work in the office two days per week, though some teams may require additional in-office days based on operational needs.

The salary range for this position is $65,000 - $74,000.

To Apply

Please visit our website to complete our online application.