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Operations & Project Manager

Social Movement Technologies

Social Movement Technologies

Operations
United States · Remote · Remote
Posted on Saturday, August 31, 2024

This position is fully remote. You can be based anywhere in the world. You must be available during at least 6 EST work hours and must have excellent, reliable internet and computer.

Watch this 2-minute intro video: bit.ly/SMT10yrs

As SMT continues to grow in its work, we're expanding operations and looking for someone who can help make internal systems hum, working with Operations and other members of the staff team. Although this is initially half-time, your combination of experience and skills could turn this into a full-time position if there's a good match. Also, this position can encompass a mix of operations work, and project management, and can even include working with partner groups where you have expertise if that is something you want. While we have some definite needs, we strive to build on the skills and passion of the person in the job.

This job is for you if...You have excellent attention to detail and deadlines, excellent proofing and copy editing skills, and thrive while juggling a variety of projects; you’re excited about building people-power movements for justice; you have lived experience with issues of racial justice, so this fight is deeply personal for you; you love helping things run smoothly and efficiently and being of service...You're excited about learning and diving into new tools and find it easy to get the hang of them. You are motivated to make the team's work hum so that training participants and groups SMT supports have a great experience!

Social Movement Technologies’ mission is to provide organizing strategy, training and campaign support to build people-power for justice in the digital age. We're a non-profit movement support group, driven 100% to meet movement needs. We're super lean - we do lots with little, just like most of the groups we work with. Increasingly SMT is training and working with groups working on racial and climate justice that need support to ramp up online.

SMT’s small but highly effective team has trained staff from over 5000 groups and unions over its first 11 years, and worked with 200+ groups on campaigns more in-depth. Watch the 10-year anniversary video: https://www.youtube.com/@socialmovetech

SMT provides the in-depth digital campaign training that staff and activists need in the digital age. Our goal is to expand access by driving down the cost of this training and providing excellent online learning experiences to dramatically deepen digital organizing proficiency. Our focus is on using digital campaigning to amplify in-person action, broaden support, activate supporters, and pressure targets. Our bias is towards meeting the needs of small to medium-size groups.

Compensation and Hours. This is a half-time position (20 hours/week). If you have additional online campaigning skills and experience, you can combine this position with campaign support work. SMT is a terrific place for extensive access to skill-building and professional development. Must be able to work during at least 6 normal EST work hours. Salary $20,000 - $28,000 /year if based in U.S., depending on location and experience. If based in a country with a lower cost of living, salary range is adjusted proportionally. Healthcare contribution, generous paid time off, retirement benefits.

Here are some examples of what you might help with or lead on:

  • Help manage SMT's social media accounts to support movement groups and curate content of interest
  • Ensure that emails and other materials go out error-free.
  • Lead training registration, operations, and everything it will take to make sure training participants have a successful experience
  • Help with a variety of outreach tasks using several tools
  • Run payments, billing, and invoicing for the team
  • Manage edits to SMT's website
  • Respond to questions and inquiries by organizing groups
  • Help onboard new team members, including on digital security protocols of the organization for example
  • Clean up data in spreadsheets
  • Run special projects, coordinating team members as needed

What we’re looking for in you:

  • High attention to detail is a must. Excellent proofing and copy-editing skills are required.
  • Committed and experienced with movement work
  • Experience working with or in Black/brown-led groups
  • Able to multi-task and juggle multiple projects and communicate reliably about them
  • Friendly and encouraging, and able to convey this via email, video conferencing, and phone
  • Super interested in learning more and staying abreast of new developments
  • Able to schedule yourself reliably and be attentive to deadlines
  • Interested in this for more than a year or two. This is not a short-term in-between kind of position.

Extras:

  • Experienced in project management, understanding how to manage a team and break down deadlines etc.
  • Familiarity with Action Network or quick study with experience using CRMs
  • Familiarity with WordPress, Canva, Google Suite, Zapier automation, Zoom, Airtable, Calendly, ClickUp or Asana is a plus
  • Comfortable manipulating data in spreadsheets/uploading/downloading

How to apply: Use of A.I. to draft responses is detectable and leads to applications that aren't useful and are more likely to be declined. Tell us why the position seems like a good fit, and explain whether you prefer to start full- or part-time and how that meshes with your current situation. Share a list of tools you are proficient with. (You may be asked to demonstrate proficiency via screen share and an online exercise will be required.) If you have other work you'd like to share, include a link to a folder or other documents at the bottom of your cover letter since this app limits uploads. References will be requested at a later point. Position will be open until filled.

We regret that we will not be able to acknowledge all applications personally, nor do we have the capacity to discuss them with applicants before they apply. We greatly appreciate that time and care is invested in each of them.

Social Movement Technologies is an equal opportunity and inclusive employer. SMT does not discriminate based on race, color, religion (creed), gender, gender expression, age, national origin (ancestry), disability, marital status, sexual orientation, or military status in any of its activities or operations. We believe a diverse staff enables us to better understand and serve our members, audience, and community. Women, people of color, and members of low-income, disadvantaged, and LGBTQ communities are strongly encouraged to apply.