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UX Writer



Marketing & Communications, Design
Baltimore, MD, USA
Posted on Tuesday, July 9, 2024

About theta.

theta. is a. SBA-Certified 8(a) & HUBZone digital integration and management firm based in Baltimore, MD, working to create a world where tech works for everybody. Our mission is to bridge the gap between the intersection of innovation & technology and practical applications that serve the public interest.

We specialize in creating software that enhances efficiency, security, and accessibility in government operations. Our commitment to be of service, be passionate, and be different drives us to deliver projects that make a significant impact.

Position Overview:

We are seeking a highly motivated and experienced UX Writer to join our team and play a critical role in transforming how government digital services communicate with users. As a UX Writer, you will be essential in developing clear, accessible content that enhances user interactions with government digital platforms. This role is suited for a professional skilled in interpreting and translating complex, policy-heavy information into user-friendly digital content.

Key Responsibilities:

  • Conduct high-quality research and interviews.
  • Edit and proofread copy, original content, and digital experiences as needed.
  • Craft and refine web content using plain language to ensure clarity and accessibility for all users.
  • Develop content strategies that focus on user needs rather than promotional content, aligning with government digital services standards.
  • Collaborate with UX designers, product managers, and policy experts to map out and audit content, ensuring consistency and compliance with style guides.
  • Engage in rigorous content editing and testing to meet the high standards of government digital communication.
  • Manage multiple stakeholder interactions, gathering and integrating substantial feedback into content development.
  • Participate in agile project teams, using Kanban boards to track progress and deliverables effectively.


  • Bachelor's Degree in Marketing, English, Journalism, Public Administration, or a related field that emphasizes strong writing skills.
  • Proven experience as a UX Writer or in a related role.
  • Excellent writing, editing, and proofreading skills.
  • Strong background in writing and editing content within the scope of government digital services, policy interpretation, and public information.
  • Demonstrated expertise in using plain language guidelines to make complex information accessible and engaging.
  • Proven track record of successful stakeholder engagement, with the ability to manage feedback constructively.
  • Experience with content audits, usability testing, and adherence to digital content standards.
  • Comfortable working in a fast-paced, agile environment.
  • Strong research skills.
  • Creativity.
  • Collaborative spirit.
  • Excellent time-management and organizational skills.
  • U.S. Citizenship, Green Card, or EAD required.
  • Must be able to meet any other requirements for government contracts for which they are hired (e.g., must reside in the U.S.)

Why Join theta.?:

  • Collaborate with a talented and passionate team committed to making a difference.
  • Work on impactful projects that directly contribute to the efficiency and effectiveness of our country's operations.
  • Enjoy a supportive and inclusive work environment that fosters growth and development.
  • Benefit from a competitive compensation package, including comprehensive health benefits, retirement plans, and flexible work arrangements.

If you are a driven and results-oriented UX Writer looking to make a tangible impact on how government services are delivered digitally, enhancing transparency, accessibility, and user satisfaction., we encourage you to apply and join our team at theta.

Salary Range: $80,000 - $89,000 (DOE and project-specific details)