Why work at Wide Eye?

• Work on meaningful causes, campaigns, and organizations
• Opportunities to work with a highly-creative, award-winning team
• Potential for growth in the role and within the company
• Competitive salaries & benefits
• Unlimited vacation
• Work from home
• Health, dental, and vision insurance
• Potential to participate in the company 401k and profit-sharing plans
• Annual professional development budget

Responsibilities

Manage web and digital projects start to finish, including:

• Create and manage scopes, timelines, and budgets, including researching for and writing proposals
• Lead regular check-ins with clients and cross-functional internal teams
• Organize and provide regular updates and communications with project teams
• Manage and enhance internal documentation and suite of tools on projects (Asana, Dropbox, Google Drive, Slack, 1Password, Figma, Bugherd)
• Look for ways to improve our internal tools, systems, and processes to increase efficiency and impact
• Lead project kick-offs (internally and with client teams) as well as project debriefs (internally) so we can continuously improve on our work
• Collaborate with our design and development teams to help craft creative ideas, strategies, and solutions for our clients’ needs
• Collaborate with our design and development teams on quality assurance and testing of deliverables

Grow and sustain client relationships

• Be the internal expert on each client you work with, conducting research to deeply familiarize yourself on their structure, goals, and needs
• Triage questions and issues that come up from clients
• Be one of the faces of the company: identify and execute strategies to maintain and grow our client relationships
  • Look for and lead on opportunities that may include conferences, events, thought leadership/writing, etc.

Digital content strategy

• Produce content checklists for client projects
• Where needed, and alongside other members of the team, assist in wireframing and/or user testing, managing and/or executing content production, sourcing imagery, and/or managing content entry and proofreading
• Lead client trainings and educate clients on best practices
• Maintain awareness of best practices and trends in content and marketing (social media, digital organizing, search engine optimization and web analytics, and user experience in particular)

Experience / Qualifications

• Minimum of 5 years of relevant experience, with at least 2 years in an agency setting or doing client-facing work
• Demonstrated ability to manage and deliver website redesign projects on time, in budget, and within scope
• Strong technical understanding and experience working with WordPress
• Strong verbal and written communication skills, with demonstrated ability to communicate with a wide range of audiences
• Demonstrated ability maintaining and growing relationships
• Patient, strategic, solutions-focused, and able to remain calm when problems arise
• Strong intuition and judgment – always one step ahead and able to make decisions that balance client and company needs
• Experience working with a wide range of digital technologies: Content Management Systems (CMSs), CRMs, digital analytics tools
• Demonstrated ability to balance multiple projects and deadlines at once
• Demonstrated ability working with designers and developers
• Professional, strong time management, organizational skills, and attention to detail
• Highly-creative and resourceful
• Passion and pride in your work
  

Bonus Points

• Interest in progressive politics and progressive causes
• Working knowledge of HTML and CSS
• Love of visual design

Annual salary range: $85k-$105k plus benefits

Application Deadline: August 10, 2024